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LHH Recruitment Solutions
Birmingham
Employee Relations Advisor Birmingham (Hybrid) £35k-£45k Permanent *Please Note* Experience working closely with Trade Unions is essential. Our client, a leading organisation based in Birmingham, is seeking an experienced and knowledgeable Employee Relations Advisor to join their team on a permanent basis. This is an exciting opportunity for a skil
Job Source: LHH Recruitment SolutionsDignity Plc
Sutton Coldfield
Employee Relations Advisor ?? Full-Time, Permanent ?? Sutton Coldfield, Birmingham (Hybrid 3 Days Office-Based, 2 from home) ?? Salary: Up to £40,000 per annum #WorkingWithDignity #EmployeeRelations Are you skilled in navigating employee relations challenges with sensitivity and empathy? If you thrive on making meaningful impacts within organisati
Job Source: Dignity PlcMitie
birmingham, england, United Kingdom
This is a hybrid role normally 1 day per week in the office, (Birmingham) with flexible working available. We are looking for an Employee Relations Advisor to join our team of talented, solution focussed and driven employee relations specialists. Our purpose is to support our managers to make Mitie a great place to work. We advise and coach mana
Job Source: MitieRobert Half
Birmingham
Job Title: H.R Employee Relations Case Handler Salary: £28,000 Office: Hybrid working, 3 days office Hours: Full Time Start Date: ASAP - Must be available to start within 1 - 2 weeks About the Role Working within the H.R Department supporting the E.R Team. The Employee Relations Consultant will provide day-to-day support on a variety of employ
Job Source: Robert HalfPoundland
Walsall
About the opportunity Here at Poundland we have an exciting new role for an Employee Relations Manager to lead our thriving and energetic Employee Relations team, based at our Customer Support Centre in Walsall. In this role, you'll report to the Colleague Experience and Culture Manager, supporting them in championing our people strategy. You'll
Job Source: PoundlandISS Facility Services UK
coventry, england, United Kingdom
Join our team as an Employee Engagement Officer and play a pivotal role in fostering a culture of excellence and collaboration within ISS. In this position, you will work closely with the management team to deliver quality engagement and communication strategies that align with both short and long-term business objectives. Job Description As Empl
Job Source: ISS Facility Services UKHorizon Care and Education
Cannock
We are looking for an Employee Relations Business Partner to join the Horizon Care & Education People Team. Bright Futures, Inspired by You. There's nothing more rewarding than helping someone believe in themselves, have the confidence to celebrate their own uniqueness and achieve success that is personal to them. About the role: You will be em
Job Source: Horizon Care and EducationRobert Walters
Birmingham
Human Resources Advisor (Employee Relations) - Birmingham Job Title: Human Resources Advisor (Employee Relations) Salary: £28,000 - £30,000 Contract: Permanent Location: Birmingham (Hybrid - 2-3 days in office) Hours: Full-time Keywords: HR, Advisor, Employee Relations Role details - HR Advisor An exciting opportunity has arisen for a dedicate
Job Source: Robert Waltersbirmingham, england, United Kingdom
Role Title: HR Advisor (Employee Relations)
About Infosys BPM Ltd:
Infosys BPM, the business process management subsidiary of Infosys, provides end-to-end transformative services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
Key Responsibilities & Deliverables:
Proactively manage a wide variety of manager led employee relations cases by phone and email to resolution.
Case management of various types of case including but not limited to long-term sickness, disciplinary, grievance, client removal, redundancy, capability.
Gather relevant facts for each case to ensure the advice given is the most appropriate in the circumstances.
Take necessary steps to resolve cases promptly and drive achievement of critical SLAs.
Highlight high risk cases, trends and management capability issues as appropriate, for the relevant sector in the client’s business.
Support with ER letter drafting including the formation of allegations and outcome letters.
Review and advise on case evidence/notes and procedural correspondence.
Coach, guide and influence managers to take the best approach to dealing with employee relations issues.
Manage and maintain HR systems, recording all ER cases in a case management system.
Build and maintain strong working relationships with key client stakeholders.
Provide an excellent customer experience to the client, influencing and challenging line managers where appropriate.
Liaising effectively with other internal departments and external teams.
To support colleagues in the wider team as and when required.
To contribute to improvement of team processes/systems/ways of working in accordance with Infosys’ continuous improvement ideology
Essential Criteria:
Previous experience of advising and supporting managers with complex ER issues
Strong communication and influencing skills with the ability to interact across all levels of management.
Strong customer focus
Strong attention to detail, problem solving ability and ability to deliver results to deadlines.
Strong understanding of Employment Law
Good interpersonal skills
Good written communication skills
Good IT skills
Desirable Criteria:
experience of working to challenging SLAs/KPIs
experience of dealing with volume case work
Good knowledge and experience of Irish employment law and practice
Experience liaising with IBEC
HR Advisor (Employee Relations) jobs in birmingham, england, United Kingdom
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