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Robert Half
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Job Title: H.R Employee Relations Case Handler Salary: £30,000 Office: Hybrid working, 3 days office Hours: Full Time Start Date: ASAP Must be available to start within 1 - 2 weeks - Interviews this week!! About the Role Working within the H.R Department supporting the E.R Team. The Employee Relations Consultant will provide day-to-day support
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Job Source: Robert WaltersInfosys BPM
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Job Source: Infosys BPMBirmingham
Job Title: H.R Employee Relations Case Handler
Salary: £28,000
Office: Hybrid working, 3 days office
Hours: Full Time
Start Date: ASAP - Must be available to start within 1 - 2 weeks
About the Role
Working within the H.R Department supporting the E.R Team.
The Employee Relations Consultant will provide day-to-day support on a variety of employee relations issues, working experience of case management is also preferable for recording case management activities.
Employee Relations Consultant will manage employee relations issues for managers and employees and assist the ER / HR Management Team.
Working on multiple cases at one time.
Responsibilities
Provide commercially focused operational ER support to the business.
Consult with Managers and Employees to provide guidance on employee relations and to facilitate the resolution of issues consistent with policies and practices.
Be the first point of contact for HR policy/ER advice queries and to facilitate early resolution of ER issues.
Handles performance, disciplinary, grievance and termination issues for managers.
Supporting to resolve issues as informally as possible or ensuring that the formal processes are carried out in line with HR Policy and procedure.
Following the appropriate case escalation and notification guidelines based on the subject matters.
Accurately record all ER related case work on the Employee Relations system and escalate complex ER issues to the Employee Relations Manager for advice, support, and guidance
Ensure all documentation and full employee consultation is followed and in line with company policies.
Handles all sickness, absence cases, review meetings and capability reviews.
Resolves problems researching questions and exploring answers and alternative solutions, and consulting with others, as needed, prior to recommending appropriate actions.
Able to handle emergency situations according to company policies & procedures.
Provide support and guidance to the management team.
Requirements
CIPD Qualified or qualified by experience within a similar position.
Prior experience in a similar level role
Handling high volume and complex ER cases
Proven experience as an Employee Relations Manager
Understanding of UK employment laws and regulations
Strong interpersonal and communication skills, with the ability to build trust and rapport at all levels of the organisation
Excellent problem-solving and conflict resolution abilities
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice
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Employee Relations Case Handler / Advisor jobs in Birmingham
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