Order Processor & Administrator

Important: Due to the working hours, you will need to have your own means of getting to and from work during unsociable hours. You must have the right to work in the UK, as sponsorship is not available for this position.**

Job Title: Order Processor & Administrator

Salary: £25,272 per annum (£13.50 per hour)

Location: Dorset

Job Type: Permanent | Full-Time, Nights

Working Hours

36 hours per week, worked across four nights:

* Monday: 9:00pm - 6:00am

* Tuesday: 9:00pm - 6:00am

* Thursday: 9:00pm - 6:00am

* Friday: 7:00pm - 6:00am

(A 30-minute unpaid break is included within each shift)

Overview

The Flavour Network is excited to be working with a well-established foodservice business in Dorset who are looking to appoint an Order Processor & Administrator to join their busy Night Sales Office team.

This is a great opportunity for a highly organised and detail-focused individual who enjoys working in a fast-paced environment and takes pride in getting things right.

As the Order Processor / Administrator, you’ll be responsible for accurately processing customer orders received via voicemail and email, while also providing general administrative support and acting as a point of contact for queries from the night production team.

This role requires excellent listening skills, strong attention to detail and a high level of accuracy, as you’ll be dealing with customer orders and information that needs to be entered correctly and within tight deadlines.

Key Responsibilities for the Order Processor & Administrator

* Accurately input customer orders onto the company IT system.

* Retrieve and process orders received via customer voicemail and email.

* Listen carefully to customer messages and accurately interpret order information.

* Maintain accurate records and filing systems.

* Carry out general administrative duties, including scanning, photocopying and document preparation.

* Assist with the production and distribution of customer price lists.

* Respond professionally to queries from the night production department.

* Ensure all orders and administrative work are completed accurately and within required deadlines.

* Support the wider team with additional administrative tasks as required.

* Maintain a professional and helpful approach when dealing with queries and information.

Requirements for the Order Pr...