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Job Results

  • Complaints Resolution Handler

    • Stobcross (historical)

    • Anderson Knight

    • £25000/annum

    • Posted 30+ days ago

    Complaints Resolution Handler - £25,000-a-year. Reporting to the Complaints Team Leader. Must have end-to-end compliant handling experience.Hybrid working is available following successful completion training and probation. Working Hours: Monday to Friday: 9am – 5pm, 1 in every 6 weeks you will work a 12pm-8pm shift.

    • Top Match
    • Ending Soon
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  • Complaints Resolution Handler

    • Stobcross (historical)

    • Anderson Knight

    • £25000/annum

    • Posted 25 days ago

    Complaints Resolution Handler - £25,000-a-year. Manage and resolve a caseload of customer complaints from initial contact through to final resolution. Work cross-functionally with internal departments to gather information and reach timely resolutions. Must be confident navigating FCA-regulated environments.

    • Ending Soon
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  • Complaints Specialist

    • Manchester, England, United Kingdom

    • Kroo

    • £60.000 - £80.000

    • Posted 24 days ago

    Kroo has a big vision. To be the first bank that is both trusted and loved by its ’re helping people take control of their financial future and achieve their goals, whilst making a positive impact on the planet. Here at Kroo, doing what is right is i...

    • Ending Soon
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  • Complaints Manager

    • Diss, England, United Kingdom

    • Michelle Denny Recruitment Consultancy

    • £60.000 - £80.000

    • Posted 11 days ago

    Complaints Manager (with development into CX Lead) in Norfolk. Full-time | Hybrid | Salary: Up to £45,000. Are you confident handling complaints and ready to influence how customers are treated across the business? We’re working with a growing insurance group.

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  • Complaints Manager

    • Norwich

    • Employment Specialist Careers

    • £40,000

    • Posted 11 days ago

    Complaints Manager is a role within the Central Assurance Department of an Insurance |Group. Your role will involve managing the end-to-end complaints process, ensuring compliance with regulatory standards and company policies. You'll take the lead in handling and resolving customer complaints, ensuring the highest standards of professionalism.

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  • Complaints Handler

    • Manchester

    • Zuto

    • Posted 12 days ago

    Join our team of passionate Zutonites and help transform the car finance experience with simplicity and integrity. The UK's Top 25 Best Large Companies to Work For. £28,500 basic salary. No weekend work, 9am-6pm Monday to Friday.

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  • Complaints Manager

    • Norwich

    • Employment Specialists Ltd

    • £35000 - £40000/annum

    • Posted 11 days ago

    Complaints Manager is part of the Central Assurance Department of an Insurance |Group. The role will involve managing the end-to-end complaints process, ensuring compliance with regulatory standards and company policies. The Complaints Manager will help shape and continuously improve customer experiences, with your contributions valued and recognised.

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  • Complaints Handler

    • Swillington Common

    • Mpeople Recruitment Yorkshire

    • £25600 - £28500/annum

    • Posted 11 days ago

    A rapidly growing, forward-thinking business in the energy sector is seeking an experienced and customer-focused Complaints Handler to join their dedicated team. You’ll be handling a range of customer complaints – from general queries to complex regulatory matters – with empathy, efficiency and a solutions-led mindset.

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  • Complaints Handler

    • Epsom

    • ARC

    • £29,000 - £30,000 per annum

    • Posted 22 days ago

    Complaints Handler, Surrey/WFHSalary: To £30,000 bonus pension.Office/WFP: Office based training, then 3-days office & 2-days WFH per week. Requirements: Experience in complaints handling, reporting & identifying trends.

    • Ending Soon
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  • Complaint Officer

    • Edinburgh

    • Davies Talent Solutions

    • Posted 12 days ago

    Complaint Handler - £190 per day | 4-Month Contract | Edinburgh. Manage the full lifecycle of customer complaints, from inital data gather to final response. Ensuring compliance with regulatory standards by maintaining accurate records and adhering to best practices.

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  • Complaints Handler

    • Manchester

    • Zuto

    • Posted 12 days ago

    Complaints Handler - £28,500 basic salary. No weekend work, 9am-6pm Monday to Friday. Zuto is one of the UK's Top 25 Best Large Companies to Work For. Join our team of passionate Zutonites and help transform the car finance experience.

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  • Complaints Escalation Handler

    • Manchester

    • CarFinance 247 Careers

    • £30,000

    • Posted 30+ days ago

    Are you a natural problem-solver with a passion for people? Do you thrive on turning tricky situations into great customer experiences? At Car Finance 247, we're on the lookout for a confident, empathetic, and detail-driven E scalation Case Handler ...

    • Ending Soon
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  • Complaints Co-Ordinator

    • Liverpool

    • Forrest Recruitment Careers

    • £28,000

    • Posted 17 days ago

    Complaints Co-Ordinator at Liverpool City Centre. Up to £28,000 per annum (dependent on experience) Full-time, part-time or full-time. Full- and half-time shifts. Full time or half-year holidays.

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  • Customer Complaints Handler

    • Warwick

    • SVB Solutions Careers

    • £26,000

    • Posted 17 days ago

    Customer Complaints HandlerLocation: Warwick, Warwickshire (Hybrid – 2 days working from home)Salary: £27,000 + excellent benefits.Are you an empathetic and solutions-focused professional with a talent for handling complaints? This is your chance to join a company that truly values both its people and its customers.

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  • Complaints Team Leader

    • Middlesbrough, ENGLAND, United Kingdom

    • Thirteen Group

    • £60.000 - £80.000

    • Posted 16 days ago

    Thirteen Group is looking for a Customer Recovery Team Leader to join our Customer Experience team in Middlesbrough. You’ll lead our Customer Recovery team in the handling of complaints. As a team leader you will have a team of 7 direct reports, including coordinators and administrators. You will spend 3 days per week in our offices and 2 days from home.

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  • Customer Resolution Specialist

    • Epsom

    • Optima Recruitment

    • £30000/annum

    • Posted 26 days ago

    Job Description: Serve as the primary point of contact for customer complaints. Conduct thorough investigations into complaints, identify root causes, and draft detailed responses to maintain a fair and consistent approach. Create and maintain complaint reports that highlight key trends, recurring issues, and areas for service improvement.

    • Ending Soon
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  • FOS & Executive Complaints Specialist

    • Midlothian

    • J.P. MORGAN-1

    • Posted 30+ days ago

    Customer Service Specialist in our Banking Operations team. You will deliver exceptional service and support to our customers. This role offers the opportunity to collaborate with internal departments and manage high-risk complaints, contributing to the success of our business.Job ResponsibilitiesManage stakeholder communication, including with FOS investigators and Ombudsman.

    • Ending Soon
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  • Customer Care Specialist - Complaints

    • Slough

    • Connect Recruitment Consultants Ltd.

    • £32,600 per annum

    • Posted 22 days ago

    You will be responsible for responding to and processing all customer/dealer enquiries. Through day to day actions ensure compliance of all regulatory requirements and industry standards. To enhance the brand through continued commitment to the organisation's vision and values.

    • Ending Soon
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  • B2C Customer Service and Complaints

    • Reading

    • Michael Page

    • £26000 - £27000/annum

    • Posted 30+ days ago

    The role focuses on delivering first-class customer service. Handle incoming customer enquiries and complaints via phone, email, and digital channels. Investigate and resolve complex cases efficiently. Liaise with internal departments and external partners to coordinate solutions. Maintain accurate records of all interactions and case resolutions using CRM systems.

    • Ending Soon
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  • Waste Resolution Jetting Technician

    • Goole

    • Yorkshire Water Careers

    • Posted 11 days ago

    Yorkshire Water offer a competitive salary from £31,927 to £39,909, depending on experience, based on working a 40-work pattern. 25 days annual leave plus bank holidays plus an extra wellness day! days in lieu of working bank holidays. Life assurance cover of 4 times pensionable salary. Online GP service, cycle to work scheme, gym membership discounts.

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  • Customer Resolution Team Mananger

    • Stratford-upon-Avon

    • Sol Recruitment Ltd

    • £27500 - £28500/annum

    • Posted 13 days ago

    Customer Resolution Team Manager responsibilities include managing a team of 6–8 staff who support customers facing challenges. The role requires strong leadership skills, the ability to drive performance, and a customer-focused approach to ensure all client and internal service standards are met. You’ll contribute to continuous improvement through project work and process development.

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  • Customer Resolutions Team Manager

    • Stratford-upon-Avon

    • Made Employment Ltd

    • £27500/annum

    • Posted 13 days ago

    The role involves liaising, both electronically and verbally, with various colleagues and clients. The type of work will involve negotiating the resolution of accounts and achieving the required results within the guidelines given. There will also be a requirement to handle various project work on an ad-hoc basis, contributing to various new processes.

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  • Customer First Representatives

    • Dorking

    • Dimensions Specialist Recruitment Ltd

    • £27,000 - £30,000 per annum

    • Posted 21 days ago

    Employees will be responsible for ensuring the highest standards of service in handling customer complaints. You will focus on investigating complaints, providing insight through complaints packs, and driving improvements in customer service processes. Specific responsibilities include:Acting as the first point of contact for customer complaints, ensuring they are handled efficiently and...

    • Ending Soon
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  • Customer Service Advisor

    • Farnborough, Hampshire

    • Castle View Group Careers

    • £26,000

    • Posted 30+ days ago

    The Customer Services Advisors - Complaints Team is to provide excellent customer service to customers who formally complain about a BMW product or service. You will deal with customer queries verbally and in writing in order to resolve the customer complaint. This role is based on our clients site as you will work closely with BMW colleagues and Retailers.

    • Ending Soon
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