London
Contract
Healthcare
Gym Membership
Customer Success Managers (CSMs) play a pivotal role in delivering exceptional service to our clients. Each CSM manages a portfolio of 40+ clients, balancing competing priorities and a wide range of customer needs with professionalism and agility. Key Responsibilities: Own the customer lifecycle, ensure smooth onboarding and progress through key milestones.
London
£60,000
Customer Success Lead - UK - £60,000 - 3-4 days a week in London. Backed by top global VCs and fresh from transforming payments, they are now expanding into the UK. You'll:Build & lead their UK Customer Success team;Own the customer journey from onboarding to retention;Drive regulatory excellence (FCA, Consumer Duty, GDPR)
Belfast
Brook Street Recruitment is working with our North Belfast client to recruit a new full time and permanent Online Customer Success manager. You'll be part of the company Welcome Strategy, on boarding new customers, nurturing existing ones, and re-engaging lapsed clients.
Southampton
Leading digital SaaS company is expanding and are looking for a dedicated Customer Success Specialist to be a vital partner in their client's journey. This role blends proactive customer success with responsive support. The ideal candidate is a highly motivated and customer-centric individual who is passionate about building strong relationships.
BT3, Whitehouse Upper, City of Belfast
£20000 - £30000/annum
The Customer Success Manager will build strong relationships with high-value corporate and business clients. Duties will include: Always deliver outstanding customer service, contributing to customer success metrics, retention rates, and revenue growth. Manage customer inquiries across phone, email and web chat channels, ensuring timely and effective responses.
Belfast, County Antrim
Online Customer Success manager is a full time and permanent role in North Belfast. You'll be part of the company Welcome Strategy, on boarding new customers, nurturing existing ones, and re-engaging lapsed clients. The candidate will play a key role in building and maintaining strong relationships with our high-value corporate and business clients.
Fully Remote (with some UK travel)
£45000 - £60000/annum
Remote
Healthcare
Customer Success Manager – (SaaS / property tech) £45–60k (DOE) + excellent benefits including a bonus, flexible working, private healthcare, generous pension, monthly training and more. Location: Fully Remote (with occasional UK travel)
Belfast, Northern Ireland, United Kingdom
£125.000 - £150.000
Contract
Head of Customer Success at a fast-growing tech company in Belfast. The company delivers cutting-edge training and development solutions to some of the biggest names in banking. This is a newly created role where you'll have the chance to build structure, define processes, and turn a capable team into a high-performing customer success function.
London, England, United Kingdom
£125.000 - £150.000
Hybrid
Contract
Healthcare
Pension
Enhanced Ternity
Stock Options
Commission
Beam’s mission is to give everyone access to human-centred welfare services. Great technology is the key to providing this at scale, and we’re building a suite of AI products to revolutionise frontline work. Our first product, Magic Notes, is an AI-powered tool helping social workers save more than 50% of their time.
London, England, United Kingdom
£125.000 - £150.000
Hybrid
Customer Success Manager (CSM) partners with customers in their assigned book of business to ensure retention, identify and mitigate risks, and support organic growth. This role is pivotal in ensuring customer satisfaction and loyalty, which in turn drives revenue and ensures retention. This is a full-time permanent position based in London or Cambridge and will require hybrid working.
Greater London
About us Log my Care is one of the fastest-growing Care Software start-ups in the UK, having quadrupled its customer base since 2020. Our mission is to digitise the social care sector (care homes and home care agencies) and help hundreds of thousand...
London, England, United Kingdom
£200.000 +
Diversity Focused
Duffel is hiring a Head of Customer Success to maximise our customers’ use of Duffel’s technology. You will analyse customer performance, find mutual growth opportunities, conduct business reviews, and manage customer satisfaction alongside a technically focused Customer Success Engineer.
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Find Out More Now!South east england
Excellent opportunity for a highly motivated and customer-centric individual who is passionate about building strong relationships and ensuring client success. Our client, who are a leading digital SaaS company is expanding and are looking for a dedi...
Malvern
£65,000
Customer Success Manager - Data Management - £55-65K basic plus commission - Hybrid. After 30 years they have a strong and loyal customer base, with many customers going back decades with them. They feel there is a huge opportunity to expand the business.
London
£173 - £200 per day
Contract
Customer Success Specialist - 6 months on a 6-month contract. Will support both new and existing clients, ensuring smooth onboarding and day-to-day business processes. Will review and coordinate contracts, SLAs, and performance agreements. Will act as key liaison between clients and internal teams.
Fleet
£45000/annum bonus and benefits
Hybrid
Customer Success Manager – Sage X3 & Sage Intacct. Location: Fleet, Hampshire (Hybrid – 3 days office / 2 days home)Type: Full-time, PermanentSalary: £45,000 – £55,000 + Bonus + Excellent Benefits.
Hemel Hempstead
£28,000
Customer Success Manager.Location: Hemel HempsteadSalary: £26,000 - £28,000 + BonusHours: Monday Friday, 9am 5.30pm. You will be responsible for managing all aspects of the customer experience for a base of circa 150-200 business customers.
Great Malvern
£65,000
Customer Success Manager - Data Management - £55-65K basic plus commission - Hybrid. After 30 years they have a strong and loyal customer base, with many customers going back decades with them. They feel there is a huge opportunity to expand the business.
Manchester
£55,000
Conferma is the world's largest payments platform for virtual cards. We're looking for a Customer Success Manager to join the Conferma team. As a CSM you'll be representing the customer voice internally to demonstrate our Customer Obsessed Values. The CSM will act as a trusted advisor, guiding customers through their journey.
Chesterfield, Derbyshire
£25500 - £30000/annum
Inspire Resourcing are currently recruiting for a Customer Success Lead on behalf of our client in Chesterfield. This is a great opportunity for someone who is looking to enhance the customer experience and enjoys building relationships. Key Responsibilities: Serve as the primary point of contact for assigned, tiered, customer accounts.
Chelmsford, Essex
£26000 - £35000/annum
Bonus
Training
Commission
Customer Success Specialist. £26,000 basic with £35,000 OTE based in Chelmsford. Monday to Friday 8.30am to 5.30pm (One late per week 10.30m to 7.30 pm)
RH6, Horley, Surrey
£22000 - £24000/annum
Hybrid
Contract
Pension
Customer Success Coordinator – 12 Month FTC. Salary: £22,000 – £24,000 (DOE) Hours: Monday to Friday, 9am–5pm (35 hours per week)Benefits Include: Pension scheme, increasing holiday with length of service. Holiday EXTRA - purchase up to 5 days extra holiday per year. Employee Assistance programmes – health/legal/counselling.
London, England, United Kingdom
£125.000 - £150.000
Hybrid
Healthcare
Enhanced Ternity
Cycle To Work
Life Insurance
Customer Success Manager - EMEA. You will be responsible for managing a nominated list of customers. Your core deliverable will be achieving a net account retention rate as well as account upsell targets. This is an exciting opportunity for an experienced individual looking for a role where you can make an impact.
, England, United Kingdom
£125.000 - £150.000
The Head of Customer Success will lead our customer success team and ensure our clients achieve their desired outcomes. The ideal candidate is passionate about customer satisfaction, adept at scaling processes, and driven to build a high-performing, customer-centric organisation. We’re looking for someone who is not only an excellent leader with a strong understanding of our platforms and...
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