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Customer Services - Complaint Resolution Jobs

Job Results

  • Complaints Resolution Lead

    • B

    • London

    Complaints Resolution Lead *Rolling contract* *Hybrid - 2 days office / 3 home* *Housing* The role: Lead on reviewing complaints and compensation and advising on the correct level of rigor at stage 2. Take responsibility for managing all contact...

  • Customer Complaints & Resolution Manager

    • Citation

    • Manchester

    Customer Complaints & Resolution Manager Location: Hybrid - 2 days Wilmslow HQ, 3 days from home Salary: Competitive basic - OTE 39k per year Citation provides expert HR, employment law, and health and safety support to businesses across the UK. We ...

  • Housing Complaints Dispute Resolution Lead

    • TRI Consulting Ltd

    • Hammersmith Broadway

    A leading Housing Association is looking for a Complaints Dispute Resolution Lead on a temporary basis for about 3 months. The role is a hybrid role, 2 days in the office, Wednesday and Thursday is mandatory and three days at home.Essential requirements include extensive experience in handling complex complaints.

  • Complaints Manager

    • Metropolitan Thames Valley

    • Beeston, Nottinghamshire

    Lead the Way in Transforming Customer Experience a MTVH Complaints Manager Location: Beeston (Nottingham, Hybrid) Salary Banding: £52,665 - £55,436 Contract: Type: Permanent based on a 37.5hr working week Are you ready to make a real difference for o...

  • Complaints handler

    • Brook Street

    • Watford

    Complaint Handler Watford (on-site) Up to £30,000 pro rata Shifts between 8am-8pm, Monday-Sunday Full-time | 6-month FTC (with potential extension) Are you a strong written communicator with a passion for fair outcomes and great customer service? W...

  • Complaints Investigator

    • TRI Consulting Ltd

    • Hammersmith Broadway

    Large Housing Association requires a Complaints Investigator to analyse and resolve complaints in a fair and impartial manner. Experience of responding to Stage 1 complaints is vital and experience of handling Stage 2 would be beneficial. Based in Hammersmith - hybrid working with Wednesday and Thursday in the office.PAYE rate £22.27 & Umbrella rate £29.45

  • Complaints Advisor

    • Search

    • Partick

    Salary - up to £28K DOE Hybrid working optional Monday - Friday 9am-5.30pm, Glasgow city centre Start Date 19th February We are seeking a customer complaints advisor to manage escalated customer issues across multiple channels, including email, phone...

  • Complaints and Information Manager

    • Tate

    • Colindale

    Are you driven by the challenge of turning insight into organisational improvement? We are looking for a Complaints & Information Manager who can lead high-quality, compliant services across our client's organisation to strengthen relationships with ...

  • Housing Complaints Officer

    • Eden Brown

    • West London, London

    Housing Complaints Officer (Hybrid - West London)Rate: £28.86 per hour (via umbrella)Contract: 3 months+Working Pattern: Hybrid (2 days in the office, 3 from home)Location: West London.

  • Complaints Case Handler

    • Venatu Consulting Ltd

    • Barton Upon Humber

    We are currently looking for experienced complaints case handlers to join our client in Barton-upon-Humber. Applicants must have previous complaint handling experience Complaints Case Handler Barton-upon-Humber £26,156 per annum + £750 quarterly bon...

  • Customer Complaints Handler

    • SVB Solutions

    • Hampton Magna

    Customer Complaints Handler – Hybrid (2 days from home, 3 days office-based) Warwick, Warwickshire £27,000 + BUPA,  critical illness cover, death in service, Employee Assistance Programme, staff discounts & regular social events Is 2026 the year yo...

  • Customer Resolution Specialist

    • Red Recruitment

    • Solihull

    Red Recruitment is recruiting a Customer Resolution Specialist to join our client, a telecoms and technology company who are recognised as a leader in their field. As a Customer Resolution Specialist, you will be the primary point of contact for val...

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  • Stage 1 Complaints Officer

    • Eden Brown

    • West London, London

    Stage 1 Housing Complaints Officer (Hybrid - West London) Rate: £28.86 per hour (via umbrella) Contract: 3 months+ Working Pattern: Hybrid (2 days in the office, 3 from home) Location: West London The role: You'll be responsible for investigating a...

  • Customer Care Specialist - Complaints

    • Connect Recruitment

    • Burnham, Buckinghamshire

    You will be responsible for responding to and processing all customer/dealer enquiries through the provision and collation of timely and accurate information. Through day to day actions ensure compliance of all regulatory requirements and industry standards. To enhance the brand through continued commitment to the organisation's vision and values.

  • Customer Support Manager/Head of Support

    • Marstep Resourcing Solutions

    • Saint Asaph

    This is a great opportunity to work for an established and fast growing business, where you will have the opportunity to develop a worthwhile career. The company are experiencing significant growth and this will create genuine opportunities to devel...

  • Customer Service Advisor

    • Guidant Global

    • Sheffield

    Job Title: Customer Service Advisor Contract: 6 months Location: Sheffield, UK Job Purpose To deliver a high-quality customer service function by acting as the primary point of contact for members of the public regarding services delivered by Veo...

  • Head Of Aftersales Operations

    • Workforce Staffing Ltd

    • Bartley Green

    Head of Aftersales Operations Department: Customer Operations Location: Coleshill Hours: Full-time, Monday-Friday Salary: £40,000 - ?45,000 + performance-related bonus Our client is currently looking for a Head of Aftersales Operations to join their...

  • Customer Service Advisor

    • Connections The Recruitment Specialists Limited

    • Trafford Park

    We’re looking for a motivated and customer-focused Customer Service Advisor to join our busy office team. In this permanent role, you’ll manage customer complaints as part of a wider customer service remit, ensuring issues are resolved efficiently an...

  • Financial Services Team Leader

    • Brite Recruitment

    • Bristol

    FINANCIAL SERVICES TEAM LEADER BRISTOL £38-44K Our client is looking to recruit a Financial Services Team Leader with significant experience leading teams within a financial service, banking or utilities environment. This is a full-time, permanent...

  • Part Time Customer Service Advisor

    • Elliott Recruitment Solutions

    • Redditch

    Part Time Customer Service Advisor Redditch, Worcestershire Hours: Monday to Friday, 9.30am to 2.30pm Salary: £14.36ph Are you a confident communicator with a passion for delivering excellent customer service? Do you enjoy solving problems, supporti...

  • Customer Experience Advisor

    • Guidant Global

    • Warrington

    Title: Customer Experience Advisor Contract: 6 months Location: Warrington, UK (on-site) Job Purpose The Customer Experience Advisor is responsible for responding professionally, efficiently, and consistently to all inbound customer enquiries. Th...

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