ICT Apprentice

IT Support & Network Infrastructure Apprentice Location:

Greater Manchester Salary:

Competitive Apprenticeship Wage Job Type:

Full-Time Apprenticeship Looking for an apprenticeship that offers more than just desk-based IT support? This is an exciting opportunity to join a growing IT services provider and develop skills across IT support, networking, infrastructure, cabling, wireless technologies, and customer-facing technical services. You'll work alongside experienced engineers on real client projects while developing the knowledge and practical experience needed for a long-term career in IT. If you're practical, enjoy working with technology, and like solving problems, this apprenticeship offers a clear progression route into roles such as

IT Engineer, Network Engineer, Infrastructure Engineer, or Field Service Technician . Your Career Journey Stage 1: IT Support & Infrastructure Apprentice You'll gain hands-on experience supporting a wide range of IT and networking projects, including: Installing network cabling and data points. Supporting Wi-Fi Access Point installations. Assisting with IT infrastructure deployments. Setting up and troubleshooting desktop PCs, laptops, and printers. Diagnosing basic hardware and connectivity issues. Supporting customer installations and site visits. Learning how business IT networks are designed, maintained, and supported. Working safely with professional tools and equipment. Stage 2: IT Infrastructure & Network Engineer As your knowledge and experience grow, you'll progress towards: Delivering network and cabling installations. Configuring and supporting wireless networking solutions. Resolving network connectivity issues. Supporting servers, cloud services, and cybersecurity solutions. Managing customer IT projects. Becoming a trusted technical contact for business clients. What We're Looking For Essential Skills & Qualities Passion for IT and technology. Practical approach to problem-solving. Basic understanding of desktop PCs and printers. Good communication and customer service skills. Willingness to learn and develop technical knowledge. Ability to work independently and as part of a team. Professional and reliable attitude. Desirable Experience installing data cabling. Experience working with Wi-Fi Access Points. Basic networking knowledge. Experience building, repairing, or configuring computers. Electrical or installation experience. Familiarity with using ladders, drills, and hand tools safely. Additional Requirements Full UK Driving Licence preferred. Comfortable carrying out physical installation work. Able to work safely at height using ladders when required. Confident using tools and equipment as part of installations. What You'll Gain ? Industry-recognised apprenticeship qualification ? Hands-on experience across IT support, networking, and infrastructure ? Training from experienced engineers ? Exposure to 1st, 2nd, and 3rd Line IT environments ? Customer-facing technical experience ? Clear progression pathway into Network Engineering and Infrastructure roles ? Long-term career development opportunities within the IT industry Apply Today If you're looking to start a career that combines

IT support, networking, installations, and engineering , this apprenticeship offers an excellent opportunity to learn from experienced professionals while working on real-world projects. Apply today and take the first step towards a rewarding career in IT and Network Infrastructure.

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