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Utility People
Southampton
An award-winning energy consultancy are looking for a Strategic Customer Success Manager to join their growing Customer Success team, providing an opportunity to work with a wide range of their largest clients. Reporting into the Customer Success Director, you will be responsible for managing and growing strategic customer relationships. You w
Job Source: Utility PeopleMitie
Fareham
Job Description Join us and help deliver the exceptional, every day. Our Energy Manager will collaborate closely with Mitie Facilities Management, Mitie Plan Zero and the customer to support their transition to NetZero. Your role will be instrumental in overseeing the net zero strategy to deliver projects, track progress and guide the custom
Job Source: MitieMitie
Fareham, England, United Kingdom
Join us and help deliver the exceptional, every day. Our Energy Manager will collaborate closely with Mitie Facilities Management, Mitie Plan Zero and the customer to support their transition to NetZero. Your role will be instrumental in overseeing the net zero strategy to deliver projects, track progress and guide the customer to help them accom
Job Source: MitieTimely Recruit Ltd
Portsmouth
Job Title: Business Development Executive Location: London (remote with occasional monthly office presence) Salary: £30 000 - £40 000 pa + Circa 10K OTE in your 1st year Company Benefits: 5% pension upon commencement of employment Private Healthcare Maternity and Paternity paid leaves 23 days annual leave to 25 days with service, Educational Assist
Job Source: Timely Recruit LtdSSE PLC
Portsmouth
We are looking for Land Consents Manager/Officer to join our team! Base Location: Portsmouth, Aldershot or Petersfield (ideally located within 20 miles of Portsmouth, Petersfield or Aldershot due to the nature of the role) Our Land Consents Managers are a pivotal resource for the successful delivery of our project portfolio in order to support a n
Job Source: SSE PLCSpectrum IT Recruitment
Southampton
Data Architect Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. SQL, PowerBI, Azure synapse data warehouse, ETL Leading data transformation & strategy within the business Southampton based 2-3 days per week Spectrum IT has partnered with a leading green energy consultancy who supports and empowers co
Job Source: Spectrum IT RecruitmentNoir
Winchester, England, United Kingdom
.NET Developer – Social Messaging Platform – Winchester (Tech stack: .NET Developer, .NET 8, C#, Web API 2, Entity Framework, Microservices, Azure, Programmer, Full Stack Engineer, Architect, .NET Developer) In 2012 our client launched a social messaging platform that has been taking the US by storm. After an extremely successful period our clien
Job Source: NoirNoir
Southampton
Job Description .NET Developer - Southampton (Tech stack: .NET Developer, .NET 8, C#, ASP.NET, C#, React, Angular 17, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, SQL Server 2022, Programmer, Full Stack Engineer, Architect, .NET Developer) We have several fantastic new roles for .NET Developer to join an ambitious Fintech start
Job Source: NoirSouthampton
An award-winning energy consultancy are looking for a Customer Success Manager to be responsible for nurturing and growing relationships with key stakeholders within a dedicated portfolio of customers. The Customer Success Manager is responsible for defining and delivering the success plan, part of which is to identify the customers’ needs and to introduce products and services. In this role you will drive the highest ROI possible for their products and services to their medium value-based customers . If you have experience as an Account Manager or within a customer orientated role in the energy industry, we want to hear from you, apply today!
Key responsibilities:
Map, build and maintain strong relationships with your key customer portfolio
Develop a deep understanding of the customers business and align solutions
Design and deliver proposals and presentations for upselling and cross-selling opportunities.
Establish clear renewal goals to ensure the customer portfolio stays at renewal periods.
Educate prospects and customers on the capabilities of new/upcoming products and services.
Conduct customer satisfaction audits to identify areas of improvements and recommend solutions and evaluate risk management for customer portfolio
Act as the voice of the customer with internal teams, including wider Sales team, Marketing, Product, Technical Support, Operations, Finance and Engineering providing customer, industry, and product insights to improve/develop service and product offering.
Analyse customer data, including energy consumption patterns and market trends
Track and report key performance metrics, providing regular updates to customer portfolio on progress and achievements.
Skills and experience required:
Proven work experience as an Account Manager or a Customer focused role within the energy industry.
Demonstrable track record of renewing and cross-selling against targets.
Proficiency in analysing data and utilising software tools for reporting.
Results-oriented mindset with a focus on achieving targets and delivering exceptional customer service.
Accountability and personal organisation are essential.
Ref: 14739
Role: Customer Success Manager - Net Zero
Location: Hybrid -Brierley Hill or Southampton
Salary: £30K - £35K + bonus
Customer Success Manager - Net Zero jobs in Southampton
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