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Utility People
Southampton
An award-winning energy consultancy are looking for a Customer Success Manager to be responsible for nurturing and growing relationships with key stakeholders within a dedicated portfolio of customers. The Customer Success Manager is responsible for defining and delivering the success plan, part of which is to identify the customers’ needs and
Job Source: Utility PeopleUtility People
Southampton
Ref: 14653 Role: Director of Net Zero (Energy) Location: Hybrid - 3 days in Southampton Salary: Competitive + bonus Summary: An award-winning energy consultancy are looking for a Director of Net Zero to join their team. This new senior leadership position encompasses the management and successful delivery of all net zero & carbon compliance servic
Job Source: Utility PeopleTimely Recruit Ltd
Portsmouth
Job Title: Business Development Executive Location: London (remote with occasional monthly office presence) Salary: £30 000 - £40 000 pa + Circa 10K OTE in your 1st year Company Benefits: 5% pension upon commencement of employment Private Healthcare Maternity and Paternity paid leaves 23 days annual leave to 25 days with service, Educational Assist
Job Source: Timely Recruit LtdCarbon 60
Southampton
Our client is looking for a strategic manager to join their team on a temporary contract until August 2024. In this role you will lead and manage Waste and Recycling collection services and strategy, fleet management and depot responsibilities. Key responsibilities: To lead and manage all matters relating to Fleet, Vehicle and workshops services,
Job Source: Carbon 60Workshop Recruitment
Portsmouth
You will deliver global success within environmental and sustainability projects and agenda in line with customer expectations, divisional strategies, projects aligned to a carbon net zero approach. You will have accountability for sustainability assessments, RFQ data collection and improvement, divisional climate transition plans, energy manageme
Job Source: Workshop RecruitmentThe Workshop
Portsmouth
You will deliver global success within environmental and sustainability projects and agenda in line with customer expectations, divisional strategies, projects aligned to a carbon net zero approach. You will have accountability for sustainability assessments, RFQ data collection and improvement, divisional climate transition plans, energy managemen
Job Source: The WorkshopAggregate Industries UK Limited
Portsmouth
About Aggregate Industries UK If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. We are at the heart of construction, focused on building progress and transforming the industry to deliver a more sustainable future for all. Committed to playing a significant role in e
Job Source: Aggregate Industries UK LimitedTristone Nash
Southampton
TristoneNash are supporting a large housing provider in their search for a Head of Asset Investment and Financial Planning. The position heavily focussed on the financial/equity and investment planning side. Moving across in the longer more to the regen, rationalisation and treasury focused side of the team. Job role: Oversee the delivery of the
Job Source: Tristone NashSouthampton
An award-winning energy consultancy are looking for a Strategic Customer Success Manager to join their growing Customer Success team, providing an opportunity to work with a wide range of their largest clients. Reporting into the Customer Success Director, you will be responsible for managing and growing strategic customer relationships. You will play a crucial role in ensuring customer satisfaction, maximizing revenue, and identifying opportunities to expand our service offerings. If you have proven experience of managing large, strategic accounts within the energy or utility industry , we want to hear from you, apply today!
Key responsibilities:
Collaborate with your customers to develop a deep understanding of their businesses
Develop your portfolio strategy to understand customers needs, develop customer growth strategies
Collaborate with internal teams to develop proposals and presentations for upselling and cross-selling opportunities.
Monitor industry trends, competitive landscape, and market developments to stay informed about potential growth opportunities.
Analyse customer data, including energy consumption patterns and market trends to identify areas for the optimisation of sustainability and cost-saving opportunities.
Develop strategic energy management plans aligned with client objectives, government legislation, outlining recommended actions, targets, and timelines.
Work closely with internal teams, such as technical experts and product owners
Track and report key performance metrics, providing regular updates to clients on progress and achievements.
Collaborate with internal teams to negotiate contract terms and pricing strategy
Ensure timely contract renewals and proactively address any potential issues or obstacles.
Conduct contract reviews to assess compliance and identify opportunities for contract expansion or upselling.
Skills and experience required:
Proven experience in strategic customer management, or experience working with large complex customers, within the energy or utilities industry.
Demonstrated ability to build and maintain strong client relationships.
Strong analytical and problem-solving abilities.
Proficiency in analysing data and utilizing software tools for reporting.
Results-oriented mindset with a focus on achieving targets and delivering exceptional customer service.
Knowledge of energy management, sustainability/energy consulting, and regulatory compliance is desirable.
Ref: 14745
Role: Strategic Customer Success Manager - Net Zero
Location: Hybrid - Southampton
Salary: £competitive + 50% OTE
Strategic Customer Success Manager - Net Zero jobs in Southampton
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