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In Technology Group Limited
Sheffield
3rd Line Infrastructure Support Salary: Up to £50,000 The 3rd Line Support Engineer will be responsible for supporting and maintaining the IT infrastructure, providing technical support to a range of clients in the area as well as supporting more junior members of staff. This is the perfect opportunity if you are looking for that next step in you
Job Source: In Technology Group LimitedHays
Doncaster, England, United Kingdom
IT Field Support Engineer 3 months contract - £240 INSIDE Contract to Permanent opportunity available - £45,000 plus car Doncaster - 3 days onsite / 2 days field based As a member of the IT Support Team, you will provide 2nd line technical support to IT users in the field. You will be responsible for troubleshooting technical issues, diagnosing pr
Job Source: HaysMajor Recruitment (IT & Digital)
Barnsley, South Yorkshire
Major IT have partnered with a leading managed services business on an exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery. The business also operates UK wide working across a number of SMEs and large Corporations with
Job Source: Major Recruitment (IT & Digital)In Technology Group Limited
Sheffield
My client is a Yorkshire-bred Managed Service Provider who has been successfully supporting small-to-medium local businesses for over 30 years. They rank highly with customer satisfaction and staff satisfaction. They have a plethora of development opportunities for their staff ranging from paid-for certified qualifications and on-the-job training.
Job Source: In Technology Group LimitedIn Technology Group
Sheffield
My client is a Yorkshire-bred Managed Service Provider who has been successfully supporting small-to-medium local businesses for over 30 years. They rank highly with customer satisfaction and staff satisfaction. They have a plethora of development opportunities for their staff ranging from paid-for certified qualifications and on-the-job training.
Job Source: In Technology GroupMajor Recruitment
Barnsley, England, United Kingdom
The company Major IT have partnered with a leading managed services business on an exclusive arrangement.As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery. The business also operates UK wide working across a number of SME’s and large Corp
Job Source: Major RecruitmentLocke and McCloud
derbyshire, england, United Kingdom
Senior Technical Lead (Managed Service Provider) - Derbyshire On-site- £40,000-£60,000 Locke & McCloud are looking for an experienced IT professional to join our client. As the lead member of the team, you will assume responsibility for providing 3rd line technical support, project management, and strategic consultation across a diverse range of cl
Job Source: Locke and McCloudOho Group Ltd
Sheffield
Lead 3rd line technical engineer This leading company are looking for a 3rd line technical engineer to join their team. You will be managing a team of 2/3 Infrastructure engineers on a rotating 12-hour shift to deliver the best service possible. This role will require shift work. The shift rotation will be – 2 day shifts from 6am - 6pm + 2 night
Job Source: Oho Group LtdSheffield
3rd Line Engineer -Azure, VMware, Networking, Infrastructure - Sheffield - Hybrid - £35,000 - £40,000
Company
I'm partnered with a leading Managed Service Provider (MSP) based in Sheffield, who is experiencing rapid growth and is seeking a talented 3rd Line Support Engineer to join the dynamic team. As a company, they take pride on delivering excellent IT solutions and work with a diverse client base, which puts them in a really good spot financially.
Role
As a 3rd Line Support Engineer, you will play a crucial role in providing advanced technical support and solutions. This role involves managing escalated technical issues, collaborating with other support levels, and actively participating in IT projects. The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and the ability to thrive in a fast-paced and client-focused environment.
Responsibilities
Manage and resolve escalated technical issues from clients in a timely and efficient manner.
Collaborate with 1st and 2nd line support teams to ensure a seamless support experience for clients.
Participate in the planning, implementation, and maintenance of IT projects.
Provide expertise in areas such as server administration, network troubleshooting, and system optimization.
Proactively identify and address potential issues to prevent service disruptions.
Document support processes and contribute to the knowledge base for continuous improvement.
Qualifications
Minimum of 3 years of experience in a 3rd line support or similar technical role.
Proficient in server administration, network infrastructure, and troubleshooting.
Experience with O365, Azure & VMware.
Relevant certifications (Azure Fundamentals, Veeam, VMware) preferred.
Excellent communication and interpersonal skills.
Benefits
Competitive salary commensurate with experience.
Health, dental, and vision insurance.
Opportunities for professional development and career advancement.
Apply Now!
If you're looking for the next step in your career and have a skill set which consists of Office 365, Windows Server, Azure, Networking, VMware & Projects then waste no time and apply for this role immediately.
3rd Line Engineer -Azure, VMware, Networking, Infrastructure - Sheffield - Hybrid - £35,000 - £40,000
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IT 3rd Line Engineer jobs in Sheffield
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