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Third Line Support

Barnsley, England, United Kingdom

The company

Major IT have partnered with a leading managed services business on an exclusive arrangement.As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery.

The business also operates UK wide working across a number of SME’s and large Corporations with a client list that is looking to continue to grow around 20% year on year.

As a result of continued expansion, my client has immediate requirements for a 3rd line technical engineer to work on installation, maintenance and migration projects across the Yorkshire and surrounding area.

Ideal Candidate

The successful candidate will come from a similar fast paced environment ideally managed services with at least 3 years commercial experience in a technical 3rd line engineer or projects based role.

As a technical engineer, you will be a highly motivated with a good understanding of infrastructure and server migration knowledge including system networks, installation, maintenance, cloud migration and data security with requirements to visit client sites on occasion.

Skills and responsibilities

At least 3 years commercial knowledge within a similar discipline and a solid understanding of 3rd line troubleshooting and diagnostic experience via logs and reports

A good knowledge of Windows Server (2012 to 2022) administration and migration

Active Directory config / admin including good network skills (DNS/DHCP)

A technical knowledge of O365 & SharePoint migration

Virtualisation experience (Hyper-V / VMware)

Firewall Technologies and configuration including Factor Authentication solutions

Excellent customer service and customer facing skills with a focus on exceptional service delivery

A desire to learn new products and keep up to date with the latest technology

Desirable:

Azure - IaaS & PaaS

Understanding of SQL Server

Microsoft Intune, Conditional Access, Defender for Endpoint / O365, Encryption.

VPN knowledge

Benefits:

£35k base salary + car allowance + overtime

25 Days Annual Leave + 8 Public Holidays

Company Pension Scheme

Private Health Care

Employee Discount Scheme

Ongoing Training & Development

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Third Line Support jobs in Barnsley, England, United Kingdom

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