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Service Desk Team Lead
Salary up to £35k per annum + Bonus
Jarrow - Hybrid working (1/6 weekends)
TechNet is currently partnered with a leading global components manufacturer and distributor. The company is going through a growth period with a relatively green IT team that is readily expanding.
This exciting opportunity to join a rapidly expand
Service Desk Team Leader
Newcastle
£35,000 per annum
Are you a dynamic IT professional with leadership experience looking to take the next step in your career? Join our team at a leading manufacturing company based in South Tyneside! We're seeking a talented Service Desk Team Leader to oversee our support operations and ensure the delivery of exce
Service Desk Team Leader
Newcastle
£35,000 per annum
Are you a dynamic IT professional with leadership experience looking to take the next step in your career? Join our team at a leading manufacturing company based in South Tyneside! We're seeking a talented Service Desk Team Leader to oversee our support operations and ensure the delivery of ex
Please note that this is a Global role and will at times require you to work between the hours of 7am and 7pm. During unsociable hours you will work from home and during regular shifts you will be expected to work from our Jarrow office. Occasional weekend working may be required but you will not be expected to work more than 5 days a week.
We are
Service Desk Team Leader
South Tyneside
£32,000 per annum + On-call Shift Allowance
Are you a dynamic IT professional with leadership experience looking to take the next step in your career? Join our team at a leading manufacturing company based in South Tyneside! We're seeking a talented Service Desk Team Leader to oversee our support operations
Service Desk Team Leader
South Tyneside
£32,000 per annum + On-call Shift Allowance
Are you a dynamic IT professional with leadership experience looking to take the next step in your career? Join our team at a leading manufacturing company based in South Tyneside! We're seeking a talented Service Desk Team Leader to oversee our support operation
The Company
This company are a global organisation with offices worldwide and a clear strategy to develop and grow their employees internally. This business recognises that expansion is meaningful only when it is underpinned by truly global collaboration. We foster an environment where pioneering work thrives, allowing our people to move and think
IT Service Desk Team Leader
Salary: £30,000 - £34,000 + Benefits Package + Additional Bonus
* 3 days p/w on-site
Location: Sunderland
Role Overview:
Are you a natural leader with a passion for driving team success and fostering individual growth? Our client, a dynamic private sector organization, is expanding its IT team and seeking an experie
Job Source: Akkodis
Service Desk Team Lead
Jarrow
Service Desk Team Lead Salary up to £32k per annum + Bonus Jarrow - Hybrid working 6/1TechNet is currently partnered with a leading global components manufacturer and distributor. The company is going through a growth period with a relatively green IT team that is readily expanding. This exciting opportunity to join a rapidly expanding company will see you lead a team of 6 on the service desk for the APAC region. Some of what you will be doing:
Managing a team of 6 providing leadership and hands-on technical support
Acting as incident manager as and when required and supporting the IT function.
Mentoring, Coaching, management support and development including performance reviews, evaluations and reporting of individual KPIs
Collaborate with all service desk managers to ensure one global process
Identify process improvement
Skills you will need;
Service desk team lead experience
Minimum of 2 years experience in hands-on technical support
Experience in managing the major incident process
Detailed experience of Employee line management
Expert knowledge of the Microsoft Technology stack