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Book a Builder UK
Southend-on-Sea
Call Centre Manager - Managing a Sales Team Essex Salary depending on experience plus bonuses Monday - Friday Book a Builder UK are the UK's fastest growing online home services marketplace connecting homeowners and tradespeople. We are seeking a Sales Manager to join our team within our Essex offices. As a Sales Manager you will need to be organis
Job Source: Book a Builder UK360 Resourcing Solutions
Grays
Exciting Opportunity: Call Centre Sales Manager We are currently recruiting for a Call Centre Sales Manager position on behalf of our esteemed client based in Thurrock. This full-time, permanent role offers a competitive salary of £45,000 + bonus per annum. About the Role: As the Call Centre Sales Manager, you will lead and manage the call centre t
Job Source: 360 Resourcing SolutionsOffice Angels
Dartford
Commercial Sales and Customer Service Advisor Monday to Friday 9am-5pm + monthly bonus Estimated earnings in first year- and additional £3.5-4k in bonus, on top of salary Dartford Office Based Salary depending on industry experience- £24-29k I am excited to be working in partnership with a leading insurance company based in Dartford to find the per
Job Source: Office AngelsSS&C
Basildon
Overview Are you passionate about customer service? Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can. Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their custo
Job Source: SS&CAuto Skills UK
Sidcup
PARTS ADVISOR Parts Advisor details: Basic Salary:£34,000 - £35,000 Working Hours:Monday to Friday 7am - 5pm Location:Sidcup A busy accident repair centre is seeking an experienced Parts Advisor to join their team. For the Parts Advisor role, ideally you will have experience within the automotive industry and have great working attitude. As Part
Job Source: Auto Skills UKPerfect Placement Uk Ltd
Rochester
Service Advisor Basic Salary £26,500 OTE’s £30,100 Monday – Friday Only! No weekends! 09:00 – 17:00 Monthly Team Bonus Available Rapidly Growing Company Training and Development Provided We are currently advertising on behalf of an Automotive prestigious, family run business who are currently recruiting for a Service Advisor to assist in their b
Job Source: Perfect Placement Uk LtdCommand Recruitment
Gillingham
Service Advisor - Well Established CAR Dealership - NO UP SELLING TO BE DONE or TARGETS to Hit Basic salary upto £28,200 (& No Bonus's to TRY and hit) Prime Location Stable Team Great Brands Our client is a part of an independent dealership group who represents many reputable Brands in the world. Our client is seeking a Service Advisor ideally fro
Job Source: Command RecruitmentAuto Skills UK
Grays
SERVICE ADVISOR Basic Salary - £26,000 + Bonus Location - Grays PROGRESSION Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service. Responsibilities of a Service Advisor ·Take Service Department bookings. ·Ensure efficient workshop loading, whilst at
Job Source: Auto Skills UKStanford-le-Hope
Job: Customer Service Advisor /Call Centre
Location: Coryton, Essex (Flexibility once trained to Work from Home and the office)
Salary: Up to £28K
Job type: Permanent, Full Time
Hours: Shift pattern: 08:00 to 16:30, 09:30 to 18:00 and 11:00 to 20:00 hours
Summary:
To provide industry leading service support to customers who contact via an increasingly diverse range of channels. As well as transacting orders received for Bulk and Cylinder products in a timely manner, ensures that customer accounts are administered by providing seamless and value adding interactions through the effective utilisation of customer facing systems
Key Responsibilities:
Have excellent communication and relationship building skills and demonstrate real care about the customer through a consultative and listening approach
Have a strong sense of ownership and take pride in your work
Be well organized and able to work under pressure
Have excellent attention to detail
Have good IT systems knowledge
Effectively answering inbound calls, emails, social media contact
Deploys and confirms customers ordering and delivery requirements
Able to resolve queries regarding customer accounts including billing, payment plans and general administration
Provide speedy and accurate information by telephone and in writing in line with procedures
Communicate effectively with all relevant site/company and external departments
Ensure that all incoming customer calls are handled efficiently and with compete customer satisfaction
Be receptive to complaints or problems, research, resolve customer complaints within given parameters, and be aware of possible solutions to make informed decisions and own the problem
Agree and achieve both quantitative and qualitative service standard performance targets and objectives with the Team Leader and ensure that these are met
Experience, attributes & skills sought:
Strong, clear, concise and confident telephone manner
High attention to detail
Able to prioritise tasks and work confidently under pressure
The ability to work in a fast paced environment, managing a diverse workload
The ability to challenge yourself and others to make step changes in knowledge, skills and behaviour, sharing best practice
Strong written and verbal communications skills
Good IT skills, Microsoft Office suite and ideally SAP
Personal Attributes:
Focused and motivated, with a positive attitude towards learning, growth and change
Resilient, and able to thrive in a rapidly changing environment
Integrity and the ability to conduct all interactions with leaders, peers and customers with honesty and openness
Solution orientated approach to problem solving, bringing forward new ideas and improvements
Benefits:
Matched 4.5% pension to 7.5% after 2 years ,
4x salary Life assurance ,
Income protection cover 50% sal after 2 years ,
Free EAP cover ,
Corporate Headspace app ,
33 days holiday inc bank hols increasing with length of service ,
Various corporate discounts
Closing date is 15 th May 2024
Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client
To Apply please follow the application process for the site this job is advertised on or email your CV to . By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.
Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Call centre / customer service advisor jobs in Stanford-le-Hope
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