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Book a Builder UK
Southend-on-Sea
Call Centre Manager - Managing a Sales Team Essex Salary depending on experience plus bonuses Monday - Friday Book a Builder UK are the UK's fastest growing online home services marketplace connecting homeowners and tradespeople. We are seeking a Sales Manager to join our team within our Essex offices. As a Sales Manager you will need to be organis
Job Source: Book a Builder UKMade Employment Ltd
Romford
Have you managed large teams of at least 15 people within a busy call centre environment? Can you coach and inspire teams to succeed? If so, then this is the job for you! Our client are looking for a team leader to join their busy contact centre based in Romford. Benefits * Attractive annual leave * UNCAPPED BONUS * Pension * Employee Assista
Job Source: Made Employment LtdFurniture Village
Grays
We have an exciting opportunity for an Contact Centre Sales Manager to join our team based in Thurrock . You will join us on a full-time, permanent basis and in return will receive a competitive salary of £45,000 + Commision per annum .Here at Furniture Village, we have built a hugely successful retail business with a winning environment to wo
Job Source: Furniture VillageHawk 3 Talent Solutions
Stanford-le-Hope
Job: Customer Service Advisor /Call Centre Location: Coryton, Essex (Flexibility once trained to Work from Home and the office) Salary: Up to £28K Job type: Permanent, Full Time Hours: Shift pattern: 08:00 to 16:30, 09:30 to 18:00 and 11:00 to 20:00 hours Summary: To provide industry leading service support to customers who contact via an in
Job Source: Hawk 3 Talent SolutionsOffice Angels
Sittingbourne
Are you an experienced leisure/ hospitality Manager or Assistant Manager looking for a new challenge? Would you like to head up the team of a brand new and exciting leisure/gaming experience in the South East? This is a role that is NOT to be missed! Role: Centre Manager Salary: £50,000 per annum + bonus incentives Hours: 40 hours per week on a
Job Source: Office AngelsRobert Half
London
Robert Half are excited to announce we have exclusively partnered with a fast growing and dynamic company based in South West London who are looking for an experienced Centre/Operations Manager. You will oversee the day-to-day operations which will encompass overseeing multiple locations and providing a first-class service. The successful candidate
Job Source: Robert HalfMorgan Jones
London
Assistant Centre Manager Minorities Centre Location - Minorities Centre Salary - £28,000 - £31,000 DOE Hours - Monday - Friday working between business hours (varied to) 8.00am -18.00pm. Do you have experience in leading a small team?Do you come from a customer service background? We have an exciting opportunity for an Assistant Manager to work for
Job Source: Morgan JonesMorgan Jones Recruitment Consultants
London
Assistant Centre Manager Minorities Centre Location – Minorities Centre Salary - £28,000 - £31,000 DOE Hours – Monday - Friday working between business hours (varied to) 8.00am -18.00pm. Do you have experience in leading a small team? Do you come from a customer service background? We have an exciting opportunity for an Assistant Manager to w
Job Source: Morgan Jones Recruitment ConsultantsGrays
Exciting Opportunity: Call Centre Sales Manager
We are currently recruiting for a Call Centre Sales Manager position on behalf of our esteemed client based in Thurrock. This full-time, permanent role offers a competitive salary of £45,000 + bonus per annum.
About the Role:
As the Call Centre Sales Manager, you will lead and manage the call centre team across key areas including financial performance, service delivery, team management, and operational efficiency. This role is pivotal in upholding our client's company values and driving results through exemplary leadership.
Key Responsibilities:
Effectively manage call centre performance to meet sales targets and profitability objectives.
Lead the team to maximize sales, margins, and additional services.
Ensure individual sales targets are met through effective coaching and support.
Control variable costs to optimize profitability.
Deliver exceptional customer experiences consistently.
Implement and oversee sales methodologies such as the Circle of Selling.
Resolve customer inquiries and complaints promptly, driving continuous improvement.
Oversee recruitment, training, and development of call centre staff.
Maintain a safe and compliant working environment.
Ensure adherence to health and safety regulations and company policies.
Key Skills and Attributes:
Lead by example, inspiring and motivating the team to achieve goals.
Accountable and results-driven, translating business strategy into actionable objectives.
Strong understanding of business functions - Finance, Sales, Marketing, HR, and Operations.
Analytical mindset with the ability to make quick decisions in a fast-paced environment.
Encourage innovation, creativity, and positive approaches to change.
Excellent communication and interpersonal skills.
Continuous learner with self-awareness and adaptability.
Join Our Team:
If you're a dynamic leader with a passion for sales and customer service, we want to hear from you! Apply now for this exciting opportunity to become a Call Centre Sales Manager and be part of our client's journey to success.
Call Centre Sales Manager jobs in Grays
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