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Call Centre Manager

Southend-on-Sea

Call Centre Manager - Managing a Sales Team

Essex

Salary depending on experience plus bonuses

Monday - Friday

Book a Builder UK are the UK's fastest growing online home services marketplace connecting homeowners and tradespeople.

We are seeking a Sales Manager to join our team within our Essex offices.

As a Sales Manager you will need to be organised, train and lead a team of Sales Executives to work towards agreed targets. The Sales Managers duties include providing guidance, training and mentorship, creating a sales plan and setting sales goals inline with Book a Builder’s expectations.

Job Description:

Developing and implementing strategic sales plans that expand a company’s customer base and solidify its presence.

Achieving growth and hitting sales targets by successfully managing and monitoring the sales team.

Developing and implementing new sales initiatives, strategies and programmes to capture key demographics.

Providing daily reports of sales success and communicating the Voice of the Customer (VOC) data to superiors.

Training new team members and ongoing training for existing staff

Overseeing a small Customer Service team

Weekly reporting to the Director of Book a Builder UK

Day to day running of the office and any IT problems (Speaking with our IT department)

Experience required:

Experience managing a sales team

Proven ability to drive the sales process from plan to close

Excellent mentoring, coaching and good people management skills

Excellent time management skills to maximise their ability to reach goals

Experience within providing training for new starters and exciting staff

Conducting 121’s

If you have the above experience and seeking a new challenge, please send your CV.

If you would like to hear more details, please apply for the position at someone within the Recruitment department will contact you.

Apply

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Call Centre Manager jobs in Southend-on-Sea

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