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Hays Specialist Recruitment Limited
United Kingdom
Your new company Our exclusive client is an established worldwide organisation specialising in the manufacturing of a wide range of electronic products. Your new company is renowned for its innovation, quality of product, and excellent customer service. We are seeking a skilled and dedicated individual to join its Internal Customer Service team. Y
Job Source: Hays Specialist Recruitment LimitedAdditional Resources
South East
Account Manager (Courier & Freight) Location: West Surrey / South Middlesex / Berkshire / Hertfordshire Salary: £29k - £35k + Commission + Excellent Benefits The Client: Our client is a well-established company providing global logistics and courier services to diverse range of business sectors. The Role: As an Account Manager, you will manag
Job Source: Additional ResourcesIC Resources
Glasgow, Scotland, United Kingdom
Account Manager – Semiconductors – Scotland An exciting opportunity to join a growing and innovative company focused on compound semiconductor devices providing customised chipsets for silicon photonics, laser arrays, and optical amplifiers. The successful Account Manager will be an integral part of the sales team, entrusted with managing existin
Job Source: IC ResourcesPlatinum Recruitment Consultancy
Glasgow
Job role - Account Manager Location - Glasgow Salary - £25,000 + competitive bonus structure Hybrid working agreement - potential Platinum Recruitment is working in partnership with a fast-growing technology business with offices located across the UK and they are looking for an Account Manager. Why choose our Client? My client aim is to prov
Job Source: Platinum Recruitment ConsultancyPLATINUM RECRUITMENT CONSULTANCY LIMITED
Glasgow
Job role - Account Manager Location - Glasgow Salary - £25,000 + competitive bonus structure Hybrid working agreement - potential Platinum Recruitment is working in partnership with a fast-growing technology business with offices located across the UK and they are looking for an Account Manager. Why choose our Client? My client aim is to provide hi
Job Source: PLATINUM RECRUITMENT CONSULTANCY LIMITEDSearch
Glasgow
Account Managers Wanted! Glasgow Based Monday - Friday (No weekends!) Salary up to 30K (DOE) Bonus incentives Full Training & Ongoing DevelopmentWe are currently recruiting for an Account Manager to join a busy and lively team. My client is a global company with over 40 years industry experience and are proven to be a real market leader.The s
Job Source: SearchHays Specialist Recruitment Limited
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Your new company This is the opportunity to join an excellent independent accountancy firm who have offices in Glasgow city centre and the west coast of Scotland. The firm offers a full range of services including audit, accounts, and advisory with a client-centric focus. The firm is able to offer an inclusive, friendly working environment to all
Job Source: Hays Specialist Recruitment LimitedCXC Global
Glasgow
Account Development Manager/ Regional Sales Job description: Are you a highly motivated, successful field salesperson who is now looking for your next outstanding challenge? Working area: Scotland – Glasgow. the position covers the following post codes (Scotland) – G, PA, KA and DG CXC are partnering with the world’s largest and most innovative
Job Source: CXC GlobalGlasgow
As a Customer Account Manager, you will be responsible for onboarding new customers while maintaining a high retention rate. If you are an enthusiastic individual who enjoys working in a fast-paced environment with a customer-centric culture, then this role could be the perfect fit for you.
Client Details
Creditfix is the largest debt solution provider in the UK. Having helped over 185,000 people deal with unaffordable debt, customers trust them to provide the right debt solution based on their circumstances.
Description
Receiving pre-qualified referrals from customers in financial difficulties who are interested in a debt solution.
Complete a comprehensive assessment of each customer's circumstances, including their personal details, potential vulnerabilities, debt level, asset position, affordability, and reason for financial difficulty.
Provide advice based on the customer's circumstances, detailing the debt solutions available, and make an informed recommendation.
Draft paperwork with accuracy and attention to detail
Convene and conduct meeting of creditors.
Liaise with creditors over votes or to discuss modifications to arrangements.
Provide support throughout the customer journey, ending with them entering into an arrangement.
Be responsible for your individual KPIs, ensuring your portfolio of customers is well maintained and continually updated.
Profile
You will be accountable for the management of all customers referred directly to you, using a variety of communication platforms which allow you to engage with clients in a variety of ways.
Able to provide customers with accurate information surrounding the debt solutions available to them based on their individual needs, offer best advice regarding their financial difficulties, and ensure they're fully informed when they make a decision.
You will take responsibility for your individual KPIs, which will focus on customer outcomes and customer satisfaction.
Able to deal with customers confidently via telephone
Positive, driven, and motivated individual who thrives in a fast-paced environment
Confident with customer onboarding
Proficient in account management
A proven track record of achieving KPIs
Professional, influential, and dynamic, with a strong can-do attitude
Exceptional communication skills, both verbal and written
Ability to engage with customers sincerely and empathetically
Excellent negotiation and objection handling skills
Excellent time management, planning, and organisational skills
Capable of working independently and as part of a team
Passionate for personal development
Able to adherence to regulatory frameworks and call quality expectations
KPI focused
IT proficient (Word, Excel, CRM systems)
Job Offer
Excellent salary of £31,500
29 days paid leave
Two annual company events (Free bar)
Access to box at OVO Hydro
Company pension
Health & wellbeing programme
Vitality private medical insurance
Employee referral programme
Progression opportunities
Customer Account Manager jobs in Glasgow
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