Administrator

Administrator - Spider is advertising on behalf of a well-established, long-established and employee-owned independent academic publishing company who are looking for an organised and proactive Administrator to join their team on a full-time, permanent basis at their offices in Martlesham, Suffolk.

Company benefits include:

Competitive Salary: Starting salary of £24,000 per annum

Holiday: 25 days annual leave, plus bank holidays and a 3-day Christmas closure

Other: Auto-enrolment pension scheme, medical insurance, Group Life Assurance, dividend share scheme, flexible Fridays with a 3pm finish, employee committee involvement, local and global events, and access to industry resources

About the role:

As an Administrator , you will provide essential administrative support across marketing, partnerships and business services, helping to ensure campaigns, events, office coordination and day-to-day processes run smoothly. This is a varied role where you will manage multiple priorities, support external events and conferences, respond to author and customer queries, assist with partnership activity and take ownership of core office administration, be one of the onsite first aiders and the main fire marshal (formal training will be provided). Working hours for this role will be 35 hours per week, Monday to Friday based in the office in Martlesham.

Key responsibilities:

Support conference and external event activity, coordinating campaign materials, logistics, checklists, event stock, returns and sales within agreed deadlines

Provide author and customer support, responding to or allocating inbox enquiries, maintaining accurate mailing lists and processing review copy requests

Assist with partnership activities, including preparing communications, campaigns and information packs, as well as carrying out desk research to support partnership outreach

Manage general office administration, including post, office supplies, facilities coordination and monitoring general enquiries

Maintain accurate Health & Safety and compliance records, ensuring administrative processes are completed to the required standard

Work collaboratively across the business, adapting to changing priorities and providing administrative support to help deliver agreed o...