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Senitor Associates
Tyne and wear, England, United Kingdom
IT Service Desk Analyst - £20 – 25k – Newcastle Upon Tyne An established client of ours in the professional services sector are looking for an IT Service desk analyst to join their internal IT department, on a permanent basis. Joining a team and reporting to the Head of IT, the successful candidate will respond to issues related to hardware, softwa
Job Source: Senitor AssociatesCareers Plus
newcastle upon tyne, england, United Kingdom
We are seeking a skilled Service Desk Analyst to join a client's dedicated team. The ideal candidate will possess excellent communication skills, technical proficiency, and a passion for delivering outstanding customer service. As a Service Desk Analyst, you will be responsible for diagnosing and resolving technical issues, providing timely assista
Job Source: Careers PlusResponsive Engineering
Newcastle Upon Tyne
Job title: Epicor ERP Systems Administrator Location : Newcastle upon Tyne Salary: £32,000 - £38,000 per year - Depending on experience. Job Type: Full-time, permanent. About the Role: We are looking for an experienced and motivated Epicor ERP systems administrator to join our IT team and support our finance, planning, supply chain and manufactu
Job Source: Responsive EngineeringNigel Wright Recruitment
Newcastle Upon Tyne
THE OPPORTUNITY My client, a dynamic IT solution consultancy with ambitious growth plans for the upcoming year, is seeking to expand its Service Desk Support Team by adding a new IT Support Engineer.This role focuses on providing exceptional IT services within a heavily focussed Microsoft 365 environment. You will be providing solutions to clients
Job Source: Nigel Wright RecruitmentNigel Wright Recruitment
Sunderland
THE OPPORTUNITY I am delighted to be partnering one of the region’s leading and growing wealth management advisors in the search for a Senior IT Support Engineer. Bridging the gap between 2nd line service desk support and infrastructure team you'll serve as an escalation point to the service desk team. This is a business who offer progression oppo
Job Source: Nigel Wright RecruitmentSearchability
Durham
Service Desk Engineer Opportunity for a Service Desk Engineer to join a rapidly growing business in their Durham office. Salary between £23.500-£26,000 depending on experience plus benefits! Apply online or contact Nathan Finlay via / Who we are: We look to bring the most up to date technology to businesses to help them with their goals and achieve
Job Source: SearchabilityParkdean Resorts
newcastle upon tyne, england, United Kingdom
Parkdean Resorts are seeking a career minded, professional and confident IT analyst to support our busy Service Desk supporting our desktop estate and associated services. The role reports directly to the Service Desk Manager and will be the first point of contact for our employees’ incidents and problems. So, why Parkdean Resorts? Well, besides t
Job Source: Parkdean ResortsNigel Wright Recruitment
Newcastle Upon Tyne
About the Company An exciting opportunity to work with a growing software company with an international customer base. Due to an increase in clients demand they are looking for a number of additional Technical Support Engineers. Location: Based just outside of Newcastle, a driving licence is essential as public transport links are not direct to t
Job Source: Nigel Wright RecruitmentNewcastle Upon Tyne
IT Support Engineer Position: IT Support Engineer (2nd Line) Location: Newcastle Upon Tyne, United Kingdom Salary : £25,000 - £30,000 + Excellent BenefitsA long-standing (20+ years) IT Solutions and Service Provider has an exciting new opportunity for a 2nd Line Engineer to join them in Newcastle, supporting the infrastructure of high-profile customers. This business partners with leading tech vendors including Microsoft, VMware, Cisco, and many more. They add to their customer base year upon year leading them to where they are today, one of the UK’s best rated MSPs with an extensive list of clients in the local area and further afield.Your role as an IT Support Engineer will involve managing and administering a wide range of cloud platforms and services, migrating workloads to the Cloud, assisting the project team onboarding customers, and direct remote support of users. They need someone possessing strong technical knowledge relating to cloud infrastructure (Microsoft Azure) who can maintain their clients’ IT systems and services, managing tickets and requests. What this Position Entails:
Project work / infrastructure migrations
Customer onboarding projects
Customer system upgrades
IT Security implementation
Providing remote 2nd Line IT Support
Ticket assessment, management, and resolution
Improving efficiency, processes, documentation, and automation
Providing support as escalation point for 1st line team
Aiding customer retention and satisfaction
Key Skills:
Microsoft 365 (inc. Teams, OneDrive, SharePoint)
Azure
Windows Server 2016 / 2019 / 2022
AD, Group Policy
Exchange and Exchange Online
Backup and DR
Networking and IT Security
Excellent customer service skills (MSP experience desirable)
Benefits:
Vendor certifications fully paid for and study support provided
Training plans relevant to YOUR areas and paths of interest (Servers, Security, Cloud, Networking etc.)
25 Days holiday, increasing with service
Company pool cars
Weekly team socials, lunches, and larger company-wide events
Staff receive the best and latest hardware, and software, for work/personal use
If you believe this is a great match for you, please apply for much more info.
IT Support Engineer jobs in Newcastle Upon Tyne
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