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Comms-Care Flexible Resourcing

Wokingham / Global

Logistics Coordinator

Job Description

We are looking for an organised and proactive IT Asset & Deployment Coordinator to support device deployments, asset management, and end-user IT operations within a fast-paced customer environment.

NOTE: The successful candidate must have Security Clearance to be considered for this position.

This role is ideal for someone with strong attention to detail, good administrative skills, and experience handling IT equipment, service tickets, and customer requests.

Key Responsibilities

Manage IT service tickets within customer ITSM systems and ensure SLA targets are met
Process joiners, leavers, and break-fix requests
Prepare and provision laptops and devices using Microsoft Intune / Autopilot
Update asset records and maintain CMDB accuracy
Arrange device deliveries and collections with end users
Update tickets with tracking information, asset details, and progress updates
Handle returned devices, including cleaning and grading equipment
Support large-scale laptop refresh and deployment projects
Assist warehouse and operational teams when required

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