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Customer Service Manager is responsible for the performance of our outsourced customer service contact centre team. Manages internal team managing online reviews (Google and CHUK reviews) and all social media customer contact. Working remotely with monthly visits to Newcastle and London.
Customer Services Manager will manage and support the outsourced contact centre. Will ensure high levels of quality, productivity, efficiency and knowledge to improve the customer service proposition. Will also ensure telephone order line drives sales and profitability for both Bonmarche and Peacocks.
Customer Service Manager is a key role within the Customer Services Team. You will use your experience and expertise to be the first point of contact for complex and technical queries of the team. The Customer Service Manager will be responsible for the provision of customer service in accordance with agreed service levels and targets.
This is a role that requires a mix of technical and managerial skills. The role is to lead and manage a team of engineers and support staff. The team will be responsible for planning and executing a range of projects. The project will be based in the UK but can be expanded to include other countries.
Morrisons is the UK’s fifth largest supermarket. We need a high performing Customer Service Manager to help our business to continue to grow and succeed. You will lead and empower colleagues to always put the customer first and deliver outstanding customer service.
We are seeking an experienced Customer Service Manager to support the Customer Services Director in developing and executing customer service operations and risk strategies. This role involves overseeing field-based activities, ensuring operational efficiency, safety, and compliance, while contributing to business strategy and risk management.
The Customer Service Manager will lead the Customer Support Centre at a leading Lawn Care Company in St Asaph, Denbighshire. The role involves leading the day-to-day operations and team performance, creating a positive and productive environment. The salary range is £32,500 - £33,500 per annum.
The Customer Services Manager leads the team to ensure customer orders are fulfilled accurately and inquiries are resolved promptly. The role is pivotal in delivering exceptional customer service and driving operational excellence. To excel in this role, you must:Demonstrate comprehensive knowledge of McCue's products and operational model.Demonstrate excellent team management skills and the...
Customer Services Manager - Healthtech | Hybrid (London) | Up to £65K + Bonus + BenefitsiO Associates is working with a fast-growing Healthtech company that's transforming clinical software. They are looking for a Customer Services Manager to own customer support and service excellence.
The Customer Service Manager will lead the customer service operations, managing day-to-day support, driving service improvements, and ensuring a consistently high standard of care across all channels and regions. For the position, they are offering a competitive salary of up to c£40,000 per annum D.O.E.
Customer Service Manager at Sinclair's Chester office. The ideal candidate will have GCSE English & Maths (or equivalent) SAP experience, and demonstrable administration skills. Sinclair is a global medical aesthetics organisation, that delivers an extensive product range.
Customer Service Manager will join an industry leader within the Chemicals sector at their Leeds Offices. The role will have full ownership of an internal CS Team and will drive strategy and performance across the department.Salary of £45,000 - £50,000 depending on experience plus extensive company benefits including private medical cover.
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We're hiring a Customer Service Manager role for a direct to consumer subscription start-up company in London. The company is one of the fastest growing bootstrapped consumer businesses in the UK. They are now hiring across a number of key functions within the business, and are looking to take the company to the next level.
McCue, part of Bunzl PLC, headquartered in US, design create and install a full portfolio of safety solutions. This role is pivotal in delivering exceptional customer service and driving operational excellence. The Customer Services Manager leads the team to ensure customer orders are fulfilled accurately and inquiries are resolved promptly.
The Customer Services Manager will manage and support the outsourced contact centre to ensure high levels of quality, productivity, efficiency and knowledge. The Customer Service Manager will drive sales and profitability for both Bonmarche and Peacocks. Key Responsibilities: To drive change as required by working closely with the outsourcing contact centre.
The Customer Service Manager will lead the customer service operations, managing day-to-day support, driving service improvements, and ensuring a consistently high standard of care. For the position, they are offering a competitive salary of up to c£40,000 per annum D.O.E alongside a comprehensive benefits package.
Ecotone is looking to recruit a Customer Services Manager. You will lead a small team focused on making the customer experience the best in class. Based in Camberley you will report to the UK Supply Chain Director. Responsibilities include motivating a high-performing team to deliver a consistent customer service level of +98.5%.
McCue, part of Bunzl PLC, headquartered in US, design create and install a full portfolio of safety solutions. The Customer Services Manager leads the team to ensure customer orders are fulfilled accurately and inquiries are resolved promptly. The role is pivotal in delivering exceptional customer service and driving operational excellence.
The manager will be responsible for managing the sales and distribution of the company's products. The manager will also provide support to the sales team to ensure that the company delivers a world-class customer experience. The ideal candidate will have a good grasp of English and Maths, as well as strong sales experience.
McCue, part of Bunzl PLC, headquartered in US, design create and install a full portfolio of safety solutions for retail stores, industrial facilities and everywhere in between. The Customer Services Manager leads the team to ensure customer orders are fulfilled accurately and inquiries are resolved promptly.
Customer Services Manager will manage and support the outsourced contact centre. Will ensure high levels of quality, productivity, efficiency and knowledge to improve the customer service proposition. Will also ensure telephone order line drives sales and profitability for both Bonmarche and Peacocks.
Customer Service Manager at a leading provider of social housing maintenance and refurbishment services. You will be responsible for leading and developing the customer service function. You'll act as a key liaison between residents, site teams, and internal departments, ensuring that all customer interactions are managed with care, professionalism, and efficiency.
This is an 18 month Fixed Term Contract until December 2026. You will oversee the management of remedial works in occupied properties, coordinating with contractors, customers, and the Customer Service Team. Ensuring compliance with KPIs, quality standards, customer service expectations and budget constraints.
Customer Service Manager - Real Estate Property Developer
London Residential Development
An opportunity to join a London Property Developer as a Customer Service Manager, supporting and leading on a key residential apartment development in London as lead on the Customer Service Experience from exchange and through the warranty period overseeing t
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