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  • Darlington

    Where: Darlington Full time: Permanent Salary: £21,943 rising to £22,561 at 9 months in role, plus uncapped commission Hourly rate: ?£11.25 per hour rising to £11.56 per hour at 9 months in role Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family,

  • Darlington

    Where: Darlington Full time: Permanent Salary: £21,943 rising to £22,562 at 9 months in role, plus uncapped commission Hourly rate: ?£11.25 per hour rising to £11.56 per hour at 9 months in role Shifts: The department is open from 08:00am until 06:00pm so no late evening shifts and only one weekend in three! Are you someone that has a wealth of lif

  • Hedge End, England, United Kingdom

    The Role: Silcom Recruitment is actively seeking an experienced motor trade Service Advisor to join a valued client of ours, based around the outskirts of Hedge End. Our client is in search of a Service Advisor to become an integral part of their well-established team. Offering a refreshingly reduced Saturday working rota (only six in a year).

  • Carlisle

    Your Story We are looking for a Customer Aftercare Advisor to join our team in the Cumbria & Scotland region, based in Carlisle. This role will involve Communicating with customers, providing updates on outstanding matters and delivering a high quality Customer Aftercare at all times. We are looking for someone with a High standard of telephone a

  • cardiff, wales, United Kingdom

    Join Our Clients Award-Winning Team! Are you passionate about providing exceptional customer service? Do you thrive in a dynamic environment where every interaction is an opportunity to make a difference? If so, we want you hear from you! Position: Customer Service Advisor Responsibilities: Deliver outstanding customer service to our client's va

  • Turriff, Scotland, United Kingdom

    Zhuorim TTR UK manufactures and distributes wax, wax resin and resin thermal transfer ribbons (TTR) as well as producing magnetic ink character recognition (MICR ribbon) and other specialised printing products. We are owned by Zhuoli Imaging Technology Co. Ltd, a privately owned Chinese company and we are the latest addition to the Zhouli Group. W

  • Kilmarnock

    Customer Solutions Agent, Kilmarnock We are currently hiring for an exciting opportunity in debt management with full training given and realistic opportunities to develop a rewarding career with a forward thinking employer. In this role you will be receiving inbound calls from customers in regards to debt payment plans and collections. In this rol

  • Barnstaple

    If you feel passionate about delivering excellent customer service, have a flexible attitude and enjoy being part of a busy, friendly team, then come and join us! This role will involveserving our customers Face to Face in our Barnstaple, Ilfracombe and South Molton offices as wellas over the telephone at our site in Brynsworthy, so previous experi

  • Farnborough, Hampshire

    A new opportunity has arisen supporting the customers of an award-winning business, based in their modern offices in Farnborough.The company provides an extensive training programme, and the role would suit a bright, friendly candidate with some customer service experience, possibly in retail, hospitality, or similar. This is a full-time role worki

  • Chester

    Customer Service Advisor Chester Salary - £20,500 Full Time Permanent 37.5hrs (Rotational shifts between our operational hours of 09:00 - 21:00, inclusive of every other Saturday) Aurora Telecom , an exciting and fast-growing call centre based in Chester, is now hiring for a number of positions in customer service, for our call cent

  • Exeter

    Customer Service Advisor Exeter, Devon £22,500 + 33 Days Holiday + Pension + Excellent Training and Progression Monday - Friday 8:30am-5:00pm Excellent role on offer for a creative individual with strong Customer Service background looking to build a career within a rapidly growing business, who are going through a huge period of growth. Do you hav

  • Bristol

    We have a fantastic new Customer Service role working for an entrepreneurial and expanding south Bristol-based business. The role Reporting in the Sales Manager this is a fantastic opportunity for an enthusiastic individual with a positive outlook to become a key member of the Sales Support team. Working alongside two other direct team members the

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  • Exeter

    Customer Service Advisor, Full time 38.75 hrs, Salary £23,00, Permanent,6.4 weeks starting holiday, Employee Assistance Programme, Flexi-Time Policy, staff discount on our products, FREE parking, located on outskirts of Exeter. An excellent opportunity to join a growing Team and growing Company as a Customer Service Advisor has recently become a

  • Basingstoke

    £ £23,000 per annum, Inc benefits

    Customer Service Advisor Salary £23,000 Permanent Full-time Shift work between 08:00 - 18:00 Monday - Friday Hybrid working Based in Basingstoke REED Business Support are actively recruiting on behalf of an established organisation for a permanent Customer Service Advisor. This is an excellent opportunity for an individual with strong communication

  • Lincoln

    £ £23,690 per annum, Pro-rata

    Have you left the workforce and are now looking for a job that fits around your lifestyle & commitments? Are you looking for a new job but lacking the confidence to apply? Have you never considered Contact Centre role before but intrigued by the possibility of a career with a reputable brand like EE? You aren’t alone! Lots of people decided to leav

  • Belfast

    Where : Belfast Full time : Permanent Salary : £21,943, rising to £22,561 at 9 months in role, plus incentives Hourly rate:  £11.25 Connect for good with EE. Shape the future with us – where innovation meets inclusivity. If you love people and building relationships then become one of our Customer Service Advisors, or as we call them, an EE Guide.

  • Cardiff

    Are you someone that has a wealth of life experience which could help you navigate challen g ing situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Bil

  • Reading

    £ £23,000 per annum, Inc benefits

    Customer Service Advisor Salary £23,000 Permanent Full-time Shift work between 08:00 - 18:00 Monday - Friday Hybrid working Based in Basingstoke REED Business Support are actively recruiting on behalf of an established organisation for a permanent Customer Service Advisor. This is an excellent opportunity for an individual with strong communication

  • Portsmouth

    £ £24,380 - £28,830 per annum, Inc benefits

    We are looking for experienced and passionate  Customer Service Advisors  on behalf of our clients  based in Portsmouth . The roles are  full time  and  permanent ,  starting in March . Extensive benefits and competitive salary available. They will be  office based  initially with the option of becoming hybrid after probation. The hours are part o

  • Warrington

    £ £22,800 per annum, Inc benefits

    I am recruiting for a leading Warrington town centre-based business who deal with the management of properties. Due to the acquisition of a large number of new properties my client is looking to recruit a Customer Service Advisor on a 6-month contract basis, with the view to making the role permanent for the successful candidate. Benefits FTE Sala

  • Farnborough, Hampshire

    A new opportunity has arisen supporting US Customers in an award-winning business. Youll be based in the companys new offices in Farnborough, which are amazing and offer everything you could wish forthroughoutyour day ! When you join, youll have a great training programme to support you as you provide 1st class service to customers. The role would

  • Oxford

    Job Title: Customer Service Advisor Location: Kidlington Salary: £26,000 to £28,000 (depending on experience) Job Type: Permanent / Full-Time Purpose: Motor Parts Direct is looking for a motivated and committed Parts Advisor to join our team at Kidlington, Oxfordshire. Motor Parts Direct has now been acquired by Motus Group (UK) Ltd. Which enco

  • GB

    Company description: At Etex, our purpose is to inspire new ways of living. We are an international leader in sustainable construction, driven by a passion for excellence, but it's our people that are our top priority. We connect, collaborate, and champion the well-being of our employees, forming partnerships and pioneering change in our ever-evolv

  • Trowbridge, Wiltshire

    Thrive Trowbridge are delighted to be working with our market leading client based near Trowbridge who urgently require a Customer Service Advisor on a permanent basis. What you will be doing: In this varied role, duties will include providing first rate customer service to their clients : Key Responsibilities : Answering client calls and emails

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Customer Service Advisor

The main responsibility of a customer service advisor is to interact directly with potential, new and existing clients and customers. They work to provide quality customer service, while increasing the company's revenues through increased sales.

Who can I work for?

Various businesses across the UK employ customer service advisors so you could work across a broad spectrum of industries from manufacturing though to retail.

Where and when can I work?

The role is generally office-based and working hours will depend on the opening hours of the customer service department you're working for. Generally, you will work standard office hours of 9am to 5.30pm, Monday to Friday but there may be shoft work options on evenings and weekends. Part-time positions and job shares are also possible.

What can I earn?

The average salary is around £17,000; however this varies on the sector your work in and location.

What are the benefits?

Larger organisations may provide benefits such as a pension scheme and private healthcare, and you could earn commission on sales if that is a part of your job.

Are there chances of promotion?

You could become a team leader, supervisor or manager or even move into an office administration role.

What will I be responsible for?

A customer service advisor usually handles enquiries from clients and customers, offers products and services, performs administrative duties, updates client accounts and processes customer correspondence. The job can be challenging, involving high-demand situations and stress.

Do I need any experience?

A background in customer service is highly beneficial, as is experience in customer-facing roles. Employers will also look for good GCSE or A-Level grades, especially in core subjects.

What attributes are needed?

You will need to be able to work well under pressure, employing stress management on a day-to-day basis. Strong interpersonal skills, the ability to problem-solve and a level of flexibility are also key attributes.