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  • Ipswich

    Customer Service Manager - Do you have experience in customer service? Are you looking for a new challenge? If so, Spider is advertising on behalf of a holiday lettings company. They are currently searching for a Customer Service Manager , to join the team in Aldeburgh, Suffolk . Fantastic company benefits include: Competitive Salary: On offer

  • London, England, United Kingdom

    About Us LØCI is a British lifestyle brand with a global vision, combining style and purpose through the creation of luxury vegan products. Launched in 2021, the brand has enjoyed exciting growth and a strong celebrity following. This growth trajectory now means that LØCI wants to strengthen and push on to the next stage. Customer Services Manage

  • Edinburgh

    We specialise in the recruitment of high quality candidates in the Customer Services / Customer Experience sector. We have an excellent opportunity for Customer Service Supervisor / Customer Experience Lead to join a global luxury automotive manufacturer, selling an award-winning range of premium cars. Customer Service Supervisor / Customer Experie

  • Hereford, England, United Kingdom

    Cure Talent is delighted to partner with a market leading Medical Device company who specialise in emergency medical products. Due to their ongoing growth, we have an exciting opportunity for a Customer Service Manager to join their team in Herefordshire. The successful Customer Service Manager will work closely with cross functional teams to super

  • London, England, United Kingdom

    Are you an experienced customer service professional passionate about delivering exceptional customer experiences? Do you excel in communication and problem-solving? We're seeking a Customer Service Manager to join The Black Farmer team, an individual who can lead and enhance our customer service operations. About Us: The Black Farmer is renowned

  • Devizes, Wiltshire

    £ £40000 - £55000/annum

    Customer Service Manager Full time, Permanent £40,000 to £50,000 depending on experience Devizes Are you a dynamic and results-driven leader fueled by the thrill of conquering challenges with a relentless focus on customer satisfaction? If so, this position is tailor made for you! Our client is in search of a highly organised and customer-focu

  • Halesowen, Dudley

    £ £35000 - £45000/annum

    Our client is a large partnership housing expert and leading provider of innovative residential construction and regeneration developments. Purpose: Lead the customer experience team that gathers and analyses a range of feedback from customers (Clients & residents) about their experiences during planned maintenance and retrofit projects. Lead ro

  • Ipswich

    £ £35000/annum

    Customer Service Manager Ipswich Office based (Some hybrid flexibility) £30,000-£35,000pa Free Parking Pure are delighted to be working with a technical services company who are looking to add an experienced Customer Service manager to their team. The purpose of the role is to meet the needs of customers from point of order to product delivery and

  • Cannock, Staffordshire

    £ £27000 - £30000/annum Hybrid working after 3 months

    Customer Services Manager Hybrid working after passing your probation period £27,000 - £30,000 depending on experience Permanent Position Business to Business experience required Days Monday to Friday Duties of a customer Services Manager based in Cannock Oversee the Customer Service team for All brands. Manage and train Customer service adv

  • Hillingdon, Greater London

    £ £35000 - £40000/annum

    Freight customer service manager London (Heathrow) based. £3500 - £40000 DK recruitment is looking for a strong customer service manager with a strong knowledge about the freight industry. Our client is a leading international freight forwarder, who is rapidly expanding their team. Our client has taken on some large clients, and specializes in a

  • LS10 1AA, Richmond Hill, City and Borough of Leeds

    £ £28000 - £33000/annum Plus Great Benefits

    Customer Service Manager Offering £28,000 - £33,000 Basic Salary Plus Great Benefits Our client is a global supplier of products, services, and solutions to the retail industry. They have enjoyed significant growth and are currently recruiting a Customer Service Manager. Our client is looking for a Customer Service Manager to lead their UK fulfilme

  • Knowsley, Merseyside

    £ £30000 - £40000/annum

    Job Specification Position: Customer Service Manager Location: Knowsley Hours: Monday - Friday Salary: £30,000 - £40,000p/a Our client is looking for an experienced Customer Service Manager to manage and develop and small but growing team of customer service advisors. Manage all procedures in relation to training and induction, coaching, perfo

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  • EC2A, Bishopsgate, Greater London

    £ £90000 - £95000/annum +comprehensive benefits package

    Role Purpose: To provide best-in-class customer experience of the business platform through relationship management with both our existing & prospect customers. Principal Responsibilities: Coach, motivate and guide the customer success managers to work as a productive team, building their capabilities and leading them through the change Lead a

  • Peterborough

    £ £30000 - £35000/annum

    Our client is a fantastic global company, innovative, dynamic and progressive. Our client is not just a brand, but ONE team, dedicated to delivering excellence in every aspect of their business. We have a great opportunity for a natural leader to join the team as a Customer Service Manager who will have a strong work ethic, with flexibility to wor

  • B6, Nechells, City and Borough of Birmingham

    £ £28000 - £30000/annum 25 Days' Hols + Excellent Benefits

    Small, friendly team environment with free onsite parking. A permanent, full-time opportunity, working 37.5 hours per week, Monday - Friday, 9am - 5pm. Excellent employee benefits include 25 days' holiday (+ bank holidays), healthcare benefits, and uniform allowance. A fabulous opportunity for a highly customer focused team manager to lead the r

  • Cambridge, Cambridgeshire

    We are supporting a company based in Cambridge (CB5) with recruiting for an experienced Customer Service Manager. This is a full time, permanent position which will include some weekend working so flexibility is required. You will be offered up to £36,000 depending on your experience and a very generous benefits package too! Duties will include bu

  • Poole, Dorset

    Job Title: Customer Service Manager Department: Customer Service and Support About Us: We are a leading manufacturer in the electric motor industry, committed to delivering exceptional products and services globally. Our values focus on customer satisfaction, precision, curiosity, and collaboration. Responsibilities: Lead the Sales Administratio

  • Dorking, Surrey

    £ £50000 - £60000/annum +Company bonus & Car allowance

    We are on the lookout for a dynamic and results driven individual to join our client's team as a Customer Service Manager. You will understand the importance of efficiently resolving all customer-related issues whilst consistently upholding exceptional levels of customer satisfaction. The ideal candidate will have experience within the Constructi

  • Daventry, Northamptonshire

    £ £32000 - £36000/annum

    JOB TITLE: Customer Service Manager LOCATION: Daventry SALARY: £34,000 - £36,000 HOURS: 37.5 Hours - Fully office based Office Angels Northampton are currently recruiting for an experienced Customer Service Manager to provide excellent customer service, demonstrate strong leadership and resolve any emerging queries that our customer accounts might

  • PE2, Longthorpe, Peterborough

    £ £30000 - £40000/annum

    Customer Service Manager Location: Peterborough Salary : £30000 - £40000 Responsibilities for this position: * Management of complex customer complaints. * Influence improvements within internal procedures that help the business function and improve the customer experience, including robust testing changes before being published. * Assist wit

  • Daventry

    £ £33000 - £36000/annum

    Customer Service Manager, Daventry, Monday to Friday 8-5pm £33-36k Join Us as a Customer Service Manager! Do you possess an unwavering commitment to excellence? Are you determined to transform good into outstanding?  We're seeking a Customer Service Manager who thrives on achieving top-tier results. Working with a company that has doubled in size

  • Exmouth, Devon

    £ £21 - £28/hour

    Berry Recruitment are working with one of our long-term clients to help them find a Customer Services Manager based out of their offices in Exmouth. As a customer service manager you will be working with the Housing Repairs call centre. Your main job purpose will be to manage the operational functions of a busy environment working closely with the

  • Andover

    £ £30000 - £35000/annum 25 days holiday, Pension, Free Parki

    We are seeking an experienced Customer Service Manager for a local manufacturing business in Andover.  This is a crucial role within the business as customer service is paramount to the business throughout the whole company. The Customer Service Manager is the ambassador for Customer Service within the business. The day-to-day efficient and effec

  • Daventry, Northamptonshire

    £ £30000 - £36000/annum

    Customer Service Manager – Perm – Daventry – up to £36K We are currently seeking a highly motivated and experienced Customer Service Manager, as a fast-growing logistics company, we're looking for someone who can support our office-based administration at the Daventry site. With a wide range of customers (B2B & B2C) with varying needs, you will be

Top

Customer Service Manager

This role involves you working closely with your staff on the customer service desk so you provide the best service possible for customers.

Who can I work for?

Customer service is a requirement in most companies so there are countless organisations where you could choose to work.

Where and when can I work?

You will normally work 37 hours Monday-Friday but this could extend to weekends depending on which area you decided to work. For example, supermarkets, airports and hotels are often open late or in some cases 24 hours a day.

What can I earn?

Between £16,000 and £20,000 a year is the going rate for trainees and this can rise to £20,000 to £40,000 a year with experience.

What are the benefits?

As well as working in a close-knit team where you can make friends, there are chances of bonuses in certain trades.

Are there chances of promotion?

The more experience you have, the better your chances of progressing in to senior management or sales. As customer service skills are sort after in all industries, it is a good base to use to move into many different careers.

What will I be responsible for?

Motivating your team to ensure customer queries are answered professionally, managing crises and dealing with more serious customer complaints are top priorities as a customer service manager.

Do I need any experience?

Many customer service team members move up the ranks within an organisation to become a customer service manager. If you are going directly for a customer service manager role, sort after experience includes NVQ Level 2 or 3 in customer service and education up to degree level.

What attributes are needed?

An interest in helping customers, good communication skills, flexibility, handling complaints and an ability to supervise and motivate team members are a must.