Customer Service
Manchester
Customer ServiceMacclesfieldSalary £22,000 rising to £24k after six month probation* Hybrid working 4 days at home 1 day in office after 4 week...
more details >Industry
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Manchester
Customer ServiceMacclesfieldSalary £22,000 rising to £24k after six month probation* Hybrid working 4 days at home 1 day in office after 4 week...
more details >Swindon
Are you recently graduated, or are you looking to start in an entry level position- to jump start your career? Are you looking to work for a company...
more details >Redhill
To assist customers via phone with general order queries.To provide support with online communication.Ensure all email enquiries are responded to...
more details >Gateshead
Our international client based in Felling Gateshead are looking for a Customer Service Representative who supports and assures the Customer Service...
more details >Basingstoke
Would you like to work for a Top 25 Big Company to work for that offers many benefits and excellent training? My client are looking for someone with...
more details >Oldham
Customer Service Advisor - £21k to £25k depending on experience. Based in Oldham/Chadderton. Amazing offices in Chadderton with a family feel,...
more details >Manchester
Job Title: Customer Service Executive Job Type: Temporary Contract, Location: Fallowfield Pay £10.57 per hour Start date Monday 27th March 2023 for 5...
more details >Biggleswade
Job Title: Customer Service Advisor Salary: £10.23 per hour Location: Biggleswade Contract: Temporary to Permanent, Hours: Monday-Friday, 8.00 am -...
more details >Dereham
Are you immediately available and looking for work for about 3 months possibly longer? Our client is looking for a candidate who would be happy to...
more details >Lincoln
I am regularly recruiting for the following types of role for a leading client based in Lincoln, LN5: Customer Service Advisor Customer...
more details >Brentwood
Customer Service Executive required to join this small, busy, and personable team. Salary per annum will be between £24,000 - £26,000 depending...
more details >Manchester
Job Title: Customer Service Representative - Full time Location: Manchester city centre Salary: £10.24 an hour Temp to perm Hours: 40 hours per week...
more details >London
Our client is looking for an enthusiastic, energetic and reliable person to join their team asap. Working 9am to 5pm, Monday to Friday. The duties...
more details >Bridgwater
£11 Per Hour Customer Service Role for a Large Logistics Company in Bridgwater Somerset. Sunday to Thursday. The Customer Service Role is Temp to...
more details >Skelmersdale
We are looking for enthusiastic and friendly people for a Customer Service Advisor role based in Skelmersdale As a Customer Service Advisor in...
more details >Redditch
Due to an internal promotion we are looking for an experienced Customer Service Advisor to join our fast growing and established team in Redditch....
more details >United Kingdom
A new role has surfaced with one of our prestigious and well recognised clients based in Ilminster. They seek an individual that has a knack with...
more details >Salford
Job Title: Customer Service Advisor - Emails & Webchat only Job Type: Temporary Contract, Location: Salford Quays - Hybrid role 3 days in the office...
more details >Northampton
We are looking for a Customer Service/Claims Advisor for a leading broker based in Northampton predominantly offering specialised car and home...
more details >Marlow
The Company A progressive, forward-thinking business, offering great benefits and plenty of scope for professional development and career...
more details >Leeds
Customer Service Advisor in South Leeds Temp-to-Perm £10/hr - Paid Weekly 4 Days On, 4 Days Off Do you want to make a difference to local people? Are...
more details >Wallsend
Customer Care Salary: £21,673 Hours: No weekends! Mon- Fri rotational 9 hour shifts between 8am-8pm. Full time Location: Quorum Business Park, NE12...
more details >Salford
Amazing Customer Service position with immediate start. £21,500 starting salary Manchester Great progression opportunities Monday to Friday NORMAL...
more details >Oldham
Customer Service Advisor - £21k to £25k depending on experience. Based in Oldham. Amazing offices in Oldham with a family feel, accessible by both...
more details >Customer services can vary greatly depending on the type of company but generally it encompasses a few key elements such as responding to client queries, providing product information, making sales and handling customer complaints.
Every type of organisation will provide customer service to their clients or members; from banks and insurance providers to retail outlets and cinemas, each company will define the roles unique to their customers needs.
Customer service representatives will often be found in an office, working 9am till 5.30pm, at the end of a telephone handling hundreds of calls in a day. There are plenty of opportunities in the leisure industry and some customer service roles are mobile, visiting clients in their own environment.
Customer care and meeting client needs are the main focus for a customer service representative. Those needs vary from company to company although the following are most likely: order processing, query handling, data entry, product promotion and problem solving.
No formal qualifications are required but some positions may require GCSE Maths and English.
Demonstration of personnel skills are sometimes more important than direct work experience for junior positions. Previous working knowledge will be required for specialist roles within industries such as IT or finance.
Whilst basic computer skills and a good command of written and spoken English are essential, people skills are vitally important too. Keeping calm and remaining tactful under pressure is a must and a bright personality will make you stand out from the crowd.
Salaries start at £13k per annum and the average wage is between £14k-£16k. Experienced and specialist customer service representatives can earn over £18k per annum and some sales orientated positions will offer performance related bonuses.
Customer service representatives find their job can be very rewarding by building relationships and providing client satisfaction. It is also an excellent way to gain exposure in a professional environment and learn essential skills.
Customer service supervisor or team leader are natural promotions for experienced staff. The foundational skills learnt by a customer service representative are usually transferable into other areas too, such as administration, sales and account management.