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The Global Service Desk Lead is responsible for overseeing and optimizing IT service desk operations across multiple regions. The candidate must be committed to delivering exceptional service to a diverse user base. Strong analytical skills and the ability to make data driven decisions will be essential in optimising service delivery and performance.
The Global Service Desk Lead is responsible for overseeing and optimizing IT service desk operations across multiple regions. The role involves managing a globally distributed team, standardizing processes to align with global business needs, and driving service excellence. Scroll down to find out what skills, experience and educational qualifications are needed.
Job Description Who we are.
At TR, part of Trifast plc, we are more than fasteners—we are the trusted partner behind some of the world’s most advanced industries. As a global leader in the design, engineering, manufacture, and supply of fastenings and Category ‘C’ components, we deliver smart, efficient solutions that en
Vacancy: IT Support Analyst - Birmingham (West Bromwich) Salary: £40,000 - £45,000. Hybrid working with typically 3 days in the office each week. Role will be to:Respond to and resolve general IT / desktop support requests.
Vacancy: IT Support Analyst - £40,000 - £45,000.Location: Birmingham (West Bromwich)Hybrid working: Office 3 days each week. Our client is a very successful UK design, engineering and manufacturing company.
Vacancy: IT Support Analyst - Birmingham (West Bromwich) Salary: £40,000 - £45,000. Hybrid working with typically 3 days in the office each week. Experience in 1st line desktop support including 365 administration. Strong problem solving, good planning and organisation skills.
IT & Infrastructure Recruitment Consultant Job Type: Full-time, PermanentSalary: £28,000 per year.Location: Walsall, Midlands. Role involves working on various operating systems and hardware. Strong focus on customer service and effective resource management is essential.
IT Administrator | Birmingham | Manchester | £30k | 1 year Fixed TermApply promptly! A high volume of applicants is expected for the role as detailed below. Do not wait to send your CV. The role is an opportunity to start your career in tech.
IT Administrator | Birmingham | Manchester | £30k | 1 year Fixed Term. In order to strengthen their digital team and advance their digital journey, our client is looking for a IT Administrator to come on board. This role is an opportunity to start your career in tech.
IT Administrator | Birmingham | Manchester | £30k | 1 year Fixed Term. This is a fantastic chance for an enthusiastic and self-driven person, to work for a company which uses tech for manufacturing and engineering across over 20 sites in the UK. This role is an opportunity to start your career in tech.
The QA Analyst will be responsible for ensuring the quality, performance, and reliability of software applications and systems used across the business. The role involves designing and executing test plans, identifying bugs, and working closely with developers and business stakeholders to deliver high-quality technology solutions.
Role: Deputy IT ManagerLocation: Birmingham.Salary: £45,000 - £55,000.Key Responsibilities: Deliver 2nd/3rd line support for hardware, software, and infrastructure. Maintain on-premise systems and support digital transformation project to migrate to the cloud.
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Senior Project Lead: Digital & Service InnovationLocation : West Midlands (Hybrid)Day Rate : Up to £350/day (Inside IR35)Contract Length : 6 months (likely extension)Checks : Standard pre-employment screening.
Role: Deputy IT Manager in Birmingham.Salary: £45,000 - £55,000. Hybrid role combines hands-on technical expertise with strategic leadership. Key Responsibilities: Deliver 2nd/3rd line support for hardware, software, and infrastructure.
Deputy IT Manager is sought to support the delivery of IT strategy, infrastructure, and cybersecurity across a growing organisation. This hybrid role combines hands-on technical expertise with strategic leadership. Key Responsibilities include delivering 2nd/3rd line support for hardware, software, and infrastructure.
Senior Project Lead: Digital & Service Innovation. Day Rate : Up to £350/day (Inside IR35)Contract Length : 6 months (likely extension)Location : Hybrid – West Midlands based. Standard pre-employment screening. If you’re confident delivering complex projects, managing risk and governance, this could be a great next step.
Flexible working but will need to work from their Birmingham City Office 2-times a week. Key skills: IT Sales, IT Account Management, New Business, O365, MS CSP, Cloud, DRAAS, Hosted Services, IT Managed Services.
IT Project Manager - Energy Trading - £75,000 + Bonus. Make sure you fit the guidelines as an applicant for this role is essential, please read the below carefully. I'm looking for a IT project manager to work on an exciting renewable energy optimisation project for one of our European Utilities clients.
Internal Audit Analysts are needed for a 6-month contract-to-hire basis (Inside IR35) You will be part of a dedicated team responsible for conducting technical internal audits within the Asset and Wealth Management and Global Banking and Markets divisions. The role requires 5 days a week in Central Birmingham.
The ideal candidate will have experience leading an engineering or operational support team as an L3 Windows Desktop Support or Windows Desktop Engineer. They need a strong understanding of incident management, problem management, and other ITIL processes. The role will require close collaboration and partnership with Monitoring & Stability (L2), Product Managers, Project Manager and Engineering.
HCL Technologies is looking for a Technology Operations Specialist. The role will provide Level 3 operational support for the client products and services. The ideal candidate will have experience leading an engineering or operational support team as an L3 Windows Desktop Support or Windows Desktop Engineer. They need a strong understanding of incident management and other ITIL processes.
IT Project Manager - Energy Trading - £75,000. You'll be pivotal in the development of key technology strategies. Strong stakeholder management within tech and commercial teams. UK/EU Power trading, storage or optimisation experience. Problem solving and familiarity in software development or testing.
IT Project Manager - Energy Trading - £75,000 + Bonus. You'll be pivotal in the development of key technology strategies and projects in the energy trading sector. If you're comfortable leading projects, managing budgets and passionate about green energy, this role could be for you.
Senior Project Lead: Digital & Service Innovation.Location : West Midlands (Hybrid)Day Rate : Up to £350/day (Inside IR35)Contract Length : 6 months (likely extension)Checks : Standard pre-employment screening.
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