These cookies are essential to the functionality of thebigjobsite.com

When you log in to the Internet Site the Company will set a cookie containing a randomly generated unique reference number. This anonymous number allows the Company to identify you. The Company will never store your personal information directly as a cookie. A persistent cookie will be set, persistent cookies are not deleted when you close your browser, and will allow the Internet Site to recognise you on your next visit.

Name	Expiration	Description
ATTBCookie* ATTBUserID ATTB_LinkedUserID	2 years 400 days 1 year	These cookies are used to remember a user’s choice about cookies on thebigjobsite.com. Where users have previously indicated a preference, that user’s preference will be stored in these cookies.
ATTBTracking*	Session	These cookies are used by ATTB to understand user interaction with the website.
last-search search redirect-stage original-keyword	1 day Session 1 hour 1 hour	These cookies are used by thebigjobsite.com to pass search data between our own pages.
datadome	1 year	DataDome is a cybersecurity solution to detect bot activity
jja*	1 days	Used to track if you have seen the Job Alerts prompt and hold settings for your profile. Job Alerts is a service you can subscribe to to receive information about new jobs.

Advanced features of the site use Cookies to provide information you requested and to reduce you having to key in repeated fields.

Name

Expiration

Description

attb-loc

3 months

Stores your location information so that we can pre-populate search fields to find jobs near you.

attb-latest-visit

attb-prev-visit

1 year

1 year

These cookies are used by ATTB to record when a user last visited the website so that we can highlight new content.

Analytic cookies allow the Company to see how the Internet Site is being used. This information forms the basis of future development work, and so enables the Company to continually improve its Internet Site to best suit its users.

Name	Expiration	Description
_ga _gid _gat_gtag_* _ga_JH3TWMTYRK __gads	Typically ranges from session-based (24 hours) to longer-lasting cookies (up to 2 years).	Google Analytics Cookies: Used for tracking and analytics, these cookies collect information about website usage to help understand user behavior. Visitor tracking, session management, and ad performance analysis.
_gcl_au NID DV UULE, EUULE	Typically lasts from a few days to months.	Google Ads / AdSense Cookies: Cookies used for advertisement personalization, conversion tracking, and remarketing by Google Ads. Track ad clicks and impressions, personalize ad content, and measure conversions.
_uetsid _uetvid	Typically lasts from a few days to months.	Microsoft Advertising (Bing Ads): Microsoft's tracking cookies for advertising and user analytics. Track user sessions and unique visitors for remarketing campaigns.
SID SSID SAPISID, APISID SIDCC SOCS AEC	Typically lasts from a few days to months.	Google Account/Authentication Cookies: These cookies are set by Google services (e.g., Gmail, YouTube) to manage user sessions, preferences, and account security. Authentication, session security, and maintaining user preferences.
__secure*	Typically lasts from a few days to months.	Secure Cookies (Potentially Third-Party): Cookies prefixed with __secure* are often used for enhanced security in user sessions or tracking. These are typically first- or third-party cookies, depending on their origin.
MSPTC MUID SRCHD SRCHHPGUSR SRCHUID SRCHUSR USRLOC WLS _EDGE_S _EDGE_V _SS _U ANON	Typically lasts from a few days to months.	These cookies form part of an analytics service that connects data from Bing with actions performed on the website. These cookies allow Bing to serve relevant advertisements to visitors across the Microsoft Bing network
_clck _clsk CLID ANONCHK MR MUID SM	Typically lasts from a few days to months.	Microsoft Clarity: is a cutting-edge behavioral analytics tool that helps us understand user interaction with your website. By using Clarity, we can enhance the user experience.

Would you like to receive notifications about IT & Technology jobs in Birmingham?

You have blocked notifications

Oops! You have blocked notifications. Click here for more info

You have blocked notifications, please check your browser settings.

You're currently subscribed to job notifications

Subscribe to notifications

You will no longer receive notifications

James Adams

Birmingham / Global

3rd Line Engineer

Hybrid

Job Summary

Work Settings:: Hybrid
Benefits:: Training

Apply Now

Job Description

Base pay range

Direct message the job poster from James Adams

About The Team

I'm working with a rapidly growing MSP with a thriving service desk team of 45 professionals. As they continue to expand, they're looking for an experienced 3rd Line Engineer to join their technical team and take ownership of their most complex challenges.

The Role

As the 3rd Line Engineer, you'll be the technical expert and escalation point for the 2nd line team. This is a varied role where you'll split your time between resolving complex technical issues and delivering exciting client projects.

Key Responsibilities

Act as the primary escalation point for complex technical issues from the 2nd line team
Conduct in-depth technical investigations and implement sophisticated solutions
Lead and participate in client-facing projects and infrastructure implementations
Provide technical mentorship and guidance to junior engineers

What We're Looking For

Proven experience in a 3rd line or senior technical support role
Strong problem-solving skills with a methodical approach to complex issues
Excellent communication skills for liaising with both technical teams and clients
Experience working on IT projects and infrastructure deployments
Ability to work independently and manage multiple priorities

What They Offer

Hybrid working: 3 days per week in our Birmingham office
Opportunity to grow with a rapidly expanding MSP
Work on diverse projects across our client base
Be part of a supportive 45-strong service desk team

#J-18808-Ljbffr

Apply Now

Similar Opportunities

Nextech Careers

Tamworth / Global
3rd line engineer
Nextech Group

Tamworth, Staffordshire / Global
3rd line engineer
- £50,000
IMT Resourcing Solutions

Birmingham / Global
3rd Line Support Engineer
- Hybrid
Franklin Fitch

Coventry / Global
3rd Line Support Engineer
Kerridge Commercial Systems Limited

Bromsgrove / Global
3rd Line Engineer - Support
- Hybrid
IMT Resourcing Solutions Careers

Bromsgrove / Global
3rd Line Project Engineer
- Hybrid

View all jobs