Assistant Store Manager

We are looking for an Assistant Store Manager to join Team OB in our Richmond store.
As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales.
This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly.
A bit about us …
At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work.
Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do.
Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.
More about the role …
OB Assistant Store Managers will:
Analyse a variety of reports to measure the success of the store and team.
Work with KPIs to evaluate the store's performance and identify development areas.
Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met.
Work alongside the store manager to ensure the team delivers exceptional customer experiences.
Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate.
Work with your team to develop and support their career progression.
Follow company guidelines for all cash handling including till transactions and cashing up.
Make sure the team always adhere to OB operational standards.
Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice.
Bonas Benefits:
Generous employee discount up to 60% off all OB products
Free access to our 24 hour employee assistance programme with Optima Health – offering financial, emotional and vocational support
Flexible holiday – 30 days (including bank holidays) – increasing to 35 days with length of service
Annual discretionary profit related bonus scheme
Free membership for our Westfield Health Cash Plan
Auto-enrolment into our pension plan
Refer a Friend incentive
Enhanced maternity, paternity, adoption and shared parental leave
Equity, Diversity and Inclusivity Voice network and EDI team
Mental Health First Aider support
Education and support through 360L eLearning platform
Free refreshments and treats in store

What we look for:
Experience in team management.
Positivity, vibrancy and ready to take on anything.
Someone who's kind, helpful and considerate towards customers and team members alike.
Exceptional organisation skills and natural multi-tasking ability.
Commercial awareness.
Ambition, resourcefulness and someone who's looking for opportunities to learn more.

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