Sales Manager

Vans Direct - Newport

At our Vans Direct - Newport site,we are currently recruiting for a Sales Manager to join our team! We are offering a

Vans Direct - Newport

At our Vans Direct - Newport site,we are currently recruiting for a Sales Manager to join our team! We are offering a £50,000 basic salary with an OTE of £70,000 plus company car and company benefits.

Role purpose:

To lead the Vansdirect sales team, driving profitable vehicle leasing, maintenance and finance sales while ensuring strong customer service, compliance and team performance.

Key Responsibilities

Lead, coach and develop the Sales Executive team.

Deliver sales, revenue, margin, conversion and customer retention targets.

Monitor individual and team performance against agreed KPIs.

Ensure enquiries, quotes and follow-ups are handled quickly and professionally.

Support the team with complex quotes, customer objections and escalations.

Maintain high standards of customer service, CRM use, administration and compliance.

Work with procurement, operations, customer service, sales support and marketing to improve performance.

Review cancellations, lost sales and renewals to reduce risk and improve results.

Skills And Experience

Experience managing a target-driven sales team.

Strong leadership, coaching and performance management skills.

Good knowledge of vehicle leasing, finance products and commercial vehicles.

Excellent communication, customer service and organisational skills.

Confident using CRM systems, reporting tools and working to FCA, GDPR and company standards.

Compliance & Values

As a values-driven business, it is essential that our management team consistently demonstrate behaviours that deliver positive outcomes for our customers. You will be expected to act in good faith at all times, setting the standard within your dealership and operating in a customer-centric environment where integrity is key.

You will play a key role in driving a culture of responsible business practices, ensuring we deliver the right products and services to meet our customers’ needs, protect them from harm, and encourage long‑term loyalty. Building trust and acting with integrity at all times is fundamental to this role.

To protect our customers and our reputation, successful candidates will be required to undertake a DBS check, along with regular fit and proper person assessments. We will also request references from previous employers as part of our pre-employment checks.

Benefits

We are proud to be the Motor Retailer who invests more in our colleague’s personal development than any other, so if you are successful, you can look forward to on‑going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:

25 days holiday rising with length of service plus bank holidays

Access to our online rewards platform giving you cash back and discounts for multiple retailers

Preferential Service Rates

Colleague Purchase Scheme

Share Incentive Scheme

Pension

Enhanced Maternity & Paternity

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