Operations Shift Manager

Freightserve recruitment are looking for a Operations Shift Manager for a well-established Freight Company. The company is based in the East Midlands area.

Job description:-

Liaise with other departments to solve problem shipments.

Arrange collections and deliveries where required.

Monitor warehouse Operations.

Operating IT-systems - as required.

Answering and returning customer emails and calls in a timely manner and to agreed standards.

Be polite and always respond positively to customers/colleagues.

Investigating missing, late, and damaged parcels with analysing CCTV footage.

Entering data accurately and efficiently in a timely manner.

Building cardboard containers and pallets, using shrink wrap.

Using pallet trucks cages and transferring parcels and pallets between warehouses

Creating container labels.

Ensure correct scans are applied to both shipments and containers.

Picking & Packing orders and processing through IT systems.

Assisting with stock takes.

Operating IT-systems.

Producing accurate carrier labels for all shipments.

Making sure that the correct shipping information is attached to all parcels.

Work includes regular light, medium and occasional heavy manual lifting and handling.

Compliance:-

Becoming the main point of contact for all compliance related matters such as Security, H&S, DG limited to what actually is processed in the MW

Completing regular audits, reporting findings and follow up with solutions

Supporting the administration of H&S and calibration checks (this is only for the Main Operations areas)

Main point of contact for incident, accident, dangerous occurrence and fault reporting

Mentoring Supervisors, Team Leaders on compliance matters

Assisting in maintaining security of warehouse.

Adhere to health and safety policy, and other requirements relating to care of equipment.

Carry out Daily checks as instructed.

Coordinate procedures with regards to security protocols.

Enforce and monitor DG compliance, Health & Safety rules and regulations.

Review reports on incidents and breaches, investigate and resolve issues.

Understand...