Operations Shift Manager

Freightserve recruitment are looking for a Operations Shift Manager for a well-established Freight Company. The company is based in the East Midlands area.

Job description:-

* Liaise with other departments to solve problem shipments.

* Arrange collections and deliveries where required.

* Monitor warehouse Operations.

* Operating IT-systems - as required.

* Answering and returning customer emails and calls in a timely manner and to agreed standards.

* Be polite and always respond positively to customers/colleagues.

* Investigating missing, late, and damaged parcels with analysing CCTV footage.

* Entering data accurately and efficiently in a timely manner.

* Building cardboard containers and pallets, using shrink wrap.

* Using pallet trucks cages and transferring parcels and pallets between warehouses

* Creating container labels.

* Ensure correct scans are applied to both shipments and containers.

* Picking & Packing orders and processing through IT systems.

* Assisting with stock takes.

* Operating IT-systems.

* Producing accurate carrier labels for all shipments.

* Making sure that the correct shipping information is attached to all parcelsWork includes regular light,medium and occasional heavy manual lifting and handling.

* Becoming the main point of contact for all compliance related matters such as Security, H&S, DG limited to what actually is processed in the MW

* Completing regular audits, reporting findings and follow up with solutions

* Supporting the administration of H&S and calibration checks (this is only for the Main Operations areas)

* Mentoring Supervisors, Team Leaders on compliance matters

* Coordinate procedures with regards to security protocols.

* Enforce and monitor DG compliance, Health & Safety rules and regulations.

* Review reports on incidents and breaches, investigate and resolve issues

* Understand, support and complete staff vetting procedure.

* Check shipping paperwork is correct before lodging.

* Enforce and monitor DFT rules and regulations.

Shifts:-

Shift 11:30 – 20:00

Shift :13:30 - 22:00

Shift 18:00 – 02:30

Shift 19:30 – 08:00

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry