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DesignMyNight
Greater London
Job Description We’re hiring a Junior Customer Success Manager to join the customer care team for our ticketing platform, Tonic Ticketing. In this role you will manage relationships with current customers and provide training and support to ensure customer success. This role is focused on onboarding new customers and enabling current customers
Job Source: DesignMyNightIntelligent Reach - a Searchspring Company
greater london, england, United Kingdom
WHO WE ARE: Intelligent Reach/Searchspring provides ecommerce retailers with the industry-leading software platform for managing product data. With a global presence in London, San Antonio, Denver, Colorado Springs, Portland, Toronto, Sydney, and Bangalore, Intelligent Reach/Searchspring employees are dedicated to fostering an environment that enab
Job Source: Intelligent Reach - a Searchspring CompanyThe Profs
London
Job Description Who are The Profs? The Profs is an award-winning and innovative EdTech business providing higher education tutoring and admissions consulting to clients and institutions around the world. We are now looking to build on our phenomenal growth (90% in T1 2024!) and expand our applications team. Our company We are predominantly a B2
Job Source: The ProfsMindbeat
Greater London
Job Description Client Success Manager Who we are: Our passion is to help build stronger leaders, thriving teams and ultimately better business. To do this, we bring together world class coaches with a high impact, digital learning platform so that people can access personalised coaching and learning on the go. Our purpose is to empower leade
Job Source: MindbeatMindbeat
greater london, england, United Kingdom
Client Success Manager Who we are: Our passion is to help build stronger leaders, thriving teams and ultimately better business. To do this, we bring together world class coaches with a high impact, digital learning platform so that people can access personalised coaching and learning on the go. Our purpose is to empower leaders and professionals
Job Source: MindbeatDesignMyNight
greater london, england, United Kingdom
We’re hiring a Junior Customer Success Manager to join the customer care team for our ticketing platform, Tonic Ticketing. In this role you will manage relationships with current customers and provide training and support to ensure customer success. This role is focused on onboarding new customers and enabling current customers to grow their usage
Job Source: DesignMyNightFMC Talent
London
Job Description Are you a problem solver with great communication skills? Our client is looking for someone to assume the Customer Success Manager role and make a solid impact within the company to help it grow in a positive direction. The company Our client is changing the archaic way Construction Planning has been previously managed in the in
Job Source: FMC TalentFMC Talent
London Area, United Kingdom
Are you a problem solver with great communication skills? Our client is looking for someone to assume the Customer Success Manager role and make a solid impact within the company to help it grow in a positive direction. The company Our client is changing the archaic way Construction Planning has been previously managed in the industry and continue
Job Source: FMC TalentEgham
My client seeking an experienced Customer Success Manager to be a key part of their team, taking full responsibility for supporting and advising our customers on the onboarding process of our services. This role is hybrid This is an exciting opportunity for an exceptional, experienced Customer Success Manager to join an established operation with scope to drive and enhance the service at every opportunity.Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities Act as a company ambassador, understanding and delivering excellent customer engagement from design, project installation, through to service delivery.Extensive knowledge of Audio-Visual systems and technologies to advise customers on the best suited equipment.Establish strong, long-term relationships with customers by effectively communicating and resolving issues tailored to individual needs.Oversee and monitor customer contract renewal dates, attending Review Meetings between Customers.Work closely with the Sales and Business Development Teams to support proposals and bids for new and existing customers.Collect customer feedback to provide insight and communicate the voice of the customer with internal teams as required, identifying any customer requests, industry and market trends.Conduct regular customer success reviews to enhance the service provided by, ensuring issues are resolved proactively and customer goals are met.Gain a thorough understanding of the market place and identify key business opportunities where existing contracts not currently serviced are coming up for renewal / re-tenderTo ensure all leads & opportunities are fully updated on a regular basis to enable management to create relevant reports and sales forecastsService line management of the appropriate staff as this area grows. Desirable skills Experience delivering Managed Services to large corporate customers.Experience creating and giving customer presentations.Understanding of commercial contracts, with strong reporting skills.Extremely organized, with effective time management skills.Outstanding ability to communicate with a wide range of audiences, through all mediums (verbal, listening and written)
Customer Success Manager jobs in Egham
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