Junior IT Support Technician

Location: Oxford (Hybrid working, 3 days per week in the office, 2 days working from home)

Salary: up to £30k per annum (dependent on experience)

Hours: Monday – Friday (09:00 – 18:00)

Experience: Junior IT Support, Service Desk, Helpdesk, Technical Support, Customer Service, Microsoft 365, Networking, Managed Services, IT Technician

The Opportunity

Thompson & Terry Recruitment are delighted to be working with our long-standing client, who are looking to recruit a customer-focused and enthusiastic Junior IT Support Technician to join their growing team.

As an IT Support Technician, you’ll be the first point of contact for all clients, providing professional and reliable technical support to businesses across the UK. You’ll help diagnose and resolve technical issues, manage support requests through our Service Desk platform and ensure customers receive an excellent support experience.

This is a varied role, where you’ll work with a broad range of technologies, assist with software and hardware deployments, support end users and collaborate with colleagues to deliver exceptional service. The successful IT Support Technician will be a strong communicator, and always looking to expand their skillset.

With structured training programmes, fully funded certifications and a clear progression framework, you’ll have the opportunity to continuously develop your technical knowledge, increase your responsibilities and progress your career within the business.

Whether you’re starting your IT career, have recently completed an IT qualification or are looking to build a rewarding career in technology, this is a fantastic opportunity to join a business that is committed to developing its people and investing in their future.

The Company

Our client have a strong reputation for providing IT support to small and medium-sized businesses throughout the UK, delivering expert technology solutions and support services that help organisations operate effectively and securely.

They pride themselves on combining technical expertise with outstanding customer service, building long-term relationships with their clients and providing a supportive, collaborative environment for all of their employees. With their commitment to ongoing development, every member ...