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Capital One - UK
Beeston
Job Description Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Fraud Investigator About this role Our Fraud team protects the business from fraud losses whilst putting the customer at the heart of everything we do. They apply judgement to all investigations and reach the right outcome for our customers. As a memb
Job Source: Capital One - UKCapital One - UK
Beeston
Job Description Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Fraud Investigator About this role Our Fraud team protects the business from fraud losses whilst putting the customer at the heart of everything we do. They apply judgement to all investigations and reach the right outcome for our customers. As a memb
Job Source: Capital One - UKThe Extracare Charitable Trust t/a Extracare Ltd
Nottingham
The ExtraCare Charitable Trust are recruiting for a Head Chef at Lark Hill Village in Clifton Nottingham. Are you tired of working long hours and late nights? - If you would like to work in our largest, independent living retirement village, you enjoy cooking with fresh produce and you have positive leadership qualities to lead the team in our ki
Job Source: The Extracare Charitable Trust t/a Extracare LtdPositive Futures Recruitment Ltd
Derby
Job Title: Head Teacher Location : Derby Hours : 40 hours per week, Full Time Permanent Salary : £68,400 - £75,331 (L16-L20), depending on experience Close date: 30th April 2024 We are currently seeking a Head Teacher to join an innovative provider of education and care for children, young people
Job Source: Positive Futures Recruitment LtdBTG Recruitment
Derby
A rapidly growing SME with an inspirational Managing Director, based in Derby, is actively seeking a motivated individual to join their team as the Head of Finance. In this role, you'll be responsible for overseeing all financial operations, providing strategic input to decision-making processes, and spearheading the company's ongoing expansion ef
Job Source: BTG RecruitmentReed
Loughborough
Head of Finance £46,000+ depending on experience Loughborough Do you want to effect change in a finance team? Want a role with an organisation that really makes a difference? Then this is the role for you. We are current recruiting for a Non-For-Profit organisation that would like to bring in a Head of Finance into their Loughborough based head off
Job Source: ReedDAVID SCOTT HOSPITALITY LTD
Nottingham
How does taking charge of a Michelin Star restaurant in Nottinghamshire. as Head Chef sound?? This is an incredible opportunity where you will be given all the tools and creativity needed to go on and achieve a second star!!! On top of this a four day week, do roles get any better than this?? You may even be a talented Sous Chef who has been waiti
Job Source: DAVID SCOTT HOSPITALITY LTDABPM Recruitment Ltd
Nottingham
£70,000 to £90,000 plus Benefits Nottingham, East Midlands ABPM are delighted to be working exclusively with a multi-faceted privately owned Group of companies that has a number of diverse trading companies within the UK, overseas and is in preparation to enter the US market. There has been substantial growth in the past few years and there are ma
Job Source: ABPM Recruitment LtdNottingham
Head of Fraud
About This Role
Our client is looking for an experienced and Customer Focused Fraud Subject Matter Expert to join their Customer Service Delivery team. You’ll be influential in shaping how fraud risk management evolves for the business alongside leading fraud customer service and case investigations. You will be focused on delivering good customer outcomes, generating deep insights into new fraud attack types and the evolution of understanding of fraud in the first line of defence. In addition you will closely partner with the Fraud Strategy team, sharing the responsibility for determining where fraud risks exist, or are growing, and ensuring the business adjusts its control environment & operational processes to combat those risks.
What You’ll Do
• Reporting to the Director of Customer Service Delivery in the UK business, you will play a key role in enabling applicants & customers to fulfil their financial requirements, whilst protecting them & the organisation from fraud loss.
• You will be a leader not only in Fraud, but across Operations, contributing to the overall success of Operations & in providing good customer outcomes.
• Partner strongly with Fraud Strategy, maintaining & enabling a strong purpose for the virtual team accountable for managing fraud risk.
• Stay abreast of fraud typology & regulatory changes in order to ensure that the business maintains a ‘Dynamic and Well Controlled’ approach to Fraud Risk management, representing the business at industry forums.
• Partner with business partners, Technology, and assurance functions, such as legal and compliance, to drive change within fraud, ensure that broader business changes impacting the fraud risk appetite are assessed and responded to, resulting in appropriate management of fraud risk, within the businesses appetite.
• Synthesise data and reporting; perform analysis and bring valuable business insights through evaluation of relevant information and insights
• Manage, implement and deliver on a key program of change
What We’re Looking For
• Experience in a similar Fraud leadership role, ideally with experience of leading significant change and within a cards issuing environment
• Operational team management experience & demonstrable understanding of the requirements of regulation (e.g. Consumer Duty)
• Knowledge of current industry fraud trends and solutions
• The ability to work across different parts of the business to deliver fraud controls that enable good customer outcomes
• You will be comfortable in adapting to change, embracing bold ideas, and are intellectually curious.
• Ability to develop influential relationships based upon shared fraud & customer objectives
• A passion for coaching and investing in the improvement of the team
• Experience in working with a wide range of stakeholders and possess the confidence to be able to challenge and influence external and internal stakeholders
• Confident judgement to formulate proposals and make solid recommendations to senior stakeholders
Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.
If you would like this job advertisement in an alternative format, please contact MERJE directly.
Head of Fraud jobs in Nottingham
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