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Senior Supply Chain Technical Support Analyst

leicester, england, United Kingdom

As a Senior Supply Chain Technical Support Analyst, you will play a pivotal role in supporting our two key Supply Chain Platforms: Koerber (Warehouse Management) and GAINS (Forecasting and Replenishment). Reporting to the Global Platform Director, this position involves overseeing the Supply Chain System Analysts, managing their tasks, objectives, and succession planning.

Your responsibilities:

Manage and develop the Supply Chain System Analysts, planning for succession and skill growth.

Establish standards for administering the platforms and ensure they meet expected outcomes.

Perform system configuration and administrative changes.

Assess proposed changes to platforms, ensuring alignment with change processes and business impact.

Provide technical expertise to the Design Center of Excellence (CoE).

Actively support Change and Release management processes.

Engage with stakeholders to facilitate understanding and approval of technical changes.

Ensure QA of solutions before production delivery.

Manage day-to-day administration, troubleshooting, and platform performance monitoring.

Who Should Apply:

Individuals with 6+ years of IT development/configuration experience, preferably in a large international organization.

Expertise in Köerber and GAINS platforms and Supply Chain operations from an IT perspective.

Strong communication skills and ability to engage with senior leadership and key stakeholders.

Knowledge of IT General Controls and their application across IT landscapes.

Skills & Experiences Required:

Expert in people management, system configuration, Change Management, Release Management, IT Risks and Compliance.

Advanced skills in SQL, facilitation, networking, conflict resolution, and Supply Chain management understanding.

Resilient, self-motivated, action-oriented, and capable of working independently.

What We Offer:

A dynamic role with global impact and a focus on continuous improvement.

Opportunities to shape the supply chain processes and drive significant business benefits.

A collaborative environment where your expertise will be valued and nurtured.

Apply Now:

If you are a strategic thinker with a passion for supply chain management and technical support, we would love to hear from you. Join us in this exciting role and contribute to our global technology initiatives!

Who we are:

We are Belron, the world’s leading vehicle glass repair, replacement and recalibration business, operating in 39 countries across six continents.

We are a special family of businesses, which is made up of major brands like Autoglass®, Carglass® and Safelite® and we employ around 30,000 people across the globe. Everyone at Belron International plays a vital role in supporting our businesses around the world, enabling them to give a great experience to our customers.

Belron has been built on strong history and family values. How we do business today, our purpose and our ethics can be traced back to where the business began over 100 years ago. To deliver our purpose, we live by our values – of being driven, caring, collaborative and genuine. As well as looking for people who embody these values, we also aim to put our values at the heart of everything we do. We share a strong purpose of making a difference with real care for our customers, our people, and the world around us. Last year alone, we gave back €8.5m to our communities – with thousands of employees taking part in our much-loved annual Spirit of Belron Challenge.

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Senior Supply Chain Technical Support Analyst jobs in leicester, england, United Kingdom

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