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Proactive Appointments
Cardiff
Service Desk Support Analyst - 5 days on site We are looking for an experienced and talented Service Desk Support Analyst to join one of our biggest customers based in Cardiff. This is a new role and function within the company so offers a great opportunity for someone to create a new career path for themselves. JOB PURPOSE: To provide in person
Job Source: Proactive AppointmentsCircle Recruitment
Cardiff
IT Service Desk Manager / ITIL / Support - Cardiff IT Service Desk Manager with proficient experience in leading a team of service desk analysts. Experience managing SLAs and monitoring KPIs is also essential for this leading company based in central Cardiff. You will join an already established service desk team that offers hybrid working, so 3 d
Job Source: Circle RecruitmentMatchtech
Weston-super-Mare
We are looking for a candidate to join the Service Desk team within the IT Support department of our client. Permanent, full-time position based from offices in Weston-Super-Mare The team is pivotal in supporting technology projects and services delivered to clients. The key to this role is to act as the first point of contact for customers. Furth
Job Source: MatchtechVentula Consulting
Portbury, England, United Kingdom
Service Desk Engineer - Manufacturing Company - £38k + Package 2nd Line Support Engineer required by a leading manufacturing company to take on a challenging new role. This is an excellent opportunity for someone who wants to advance their career towards a more independent role, with exposure to a wider range of technology solutions. Reporting to
Job Source: Ventula ConsultingArtis Recruitment
Cardiff
IT Service Desk Manager required by our market leading, award winning, professional services organisation based in Cardiff. The successful candidate will lead and manage a team of 10 Service Desk Engineers across 3 sites in the UK supporting close to 1,000 users. This role will be split between management (75%) and hands-on support (25%). The IT
Job Source: Artis RecruitmentExponential-e
Bridgend
Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Hours: Shift Pattern of 12 hours 07:00 - 19:00, 11:00 - 23:00 (2 Early followed by 2 Late shifts, followed by 4 days off) Your new role: Resp
Job Source: Exponential-eCircle Recruitment
Cardiff
Cyber Security Engineer - Cardiff A leading firm in Cardiff requires a Cyber Security Engineer with good experience in cyber security / IT security. This role can be hybrid working, with 3 days in the office, and the rest working from home. You will join a Cyber Security Operations (SecOps) function, which has full responsibility for the Monitoring
Job Source: Circle RecruitmentAirbus
GB
WHAT WE DO? https://www.cyber.airbus.com/information-centre/about-us/ LOCATION: Site Based Mon-Fri - Newport, South Wales (relocation packages offered) SECURITY CLEARANCE: Involves working within the UK Defence industry, requiring the applicants to be UK Nationals Only (No Dual Nationals) and able to be security cleared to a UK Eyes Only SC level
Job Source: AirbusCardiff
IT Service Desk Analyst | 1st Line | Cardiff | Up to £27,000
Service Desk Analyst / 1st Line IT Support Analyst with strong experience in an IT helpdesk or support role, is required by a leading law firm in central Cardiff. You must be able to commute to the Cardiff office as it will be office based.
In this role you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve issues for employees in a timely manner, and contribute to the team by providing an excellent IT support service.
Experience required:
12 months experience in a similar 1st line IT support role
Working with helpdesk software, MS Office 365 & Windows 10
Excellent understanding of various systems and a passion to learn about new and upcoming technology and software
Ability to find solutions and assist staff at all levels
Excellent communication skills
Ability to prioritise tasks and deliver on deadlines
Enthusiastic, hardworking and a team player
Job Role Responsibilities:
Helpdesk / Telephone Support
Building and deploying laptop clones
Installing basic laptop components
Provide basic Microsoft Office 365 support
Escalate and manage 2nd and 3rd-line support tickets
Carry our basic Active Directory tasks
Able to support users remotely and on-premises
Create user profiles
Roll out software centrally and manually
Offer user laptop health checks
Managing all tasks via the helpdesk system
Review ticket trends with the line manager
Support team and firm with ad-hoc IT tasks
My client is a leading professional services company, employing over 500 people. They are looking for the right candidate to grow into this role and progress into a 2nd line role in the future.
They are looking to pay a starting salary of £24,000 - £27,000 (would look at top end if worked for a law firm) + benefits. To apply press apply now or send your CV to matthew.leach @ circlerecruitment.com
Keyworks - Service Desk / Helpdesk / IT Support / 1st Line / Cardiff
Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.
IT Service Desk Analyst- 1st Line - Cardiff jobs in Cardiff
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