Credit Controller

Credit Controller

Salary: Up to £33,000 per annum DOE

Job Type: Permanent, Full-Time

Hours: Monday to Friday, 9.00am 5.30pm, with flexibility around start and finish times

Working Pattern: Hybrid maximum of 2 days per week in the office

Location: Central Cardiff

About the Role

Mrwell Talent Solutions is looking for an experienced and proactive Credit Controller to join their clients Finance team on a permanent basis.

This is an excellent opportunity for someone who enjoys working in a busy credit control environment and is confident managing outstanding debt, building strong client relationships and working collaboratively with internal teams.

You will play an important role in maintaining an effective and professional credit control function, helping to maximise cash collection while ensuring clients receive a high level of service.

Key Responsibilities

Proactively chase overdue invoices by telephone, email and written correspondence, ensuring agreed timescales are met.

Build and maintain strong, professional relationships with clients and internal stakeholders.

Maintain accurate and up-to-date records of debt recovery activity within the Credit Control and in-house databases.

Respond promptly and professionally to client and internal queries, taking ownership through to resolution.

Monitor outstanding debt and identify potential problem accounts or opportunities for improved cash collection.

Check client account statuses and issue monthly statements as required.

Monitor invoice delivery and highlight any trends or issues to the Credit Manager.

Work closely with the Credit Manager to identify potential problem debts and provide updates against cash collection targets.

Prepare ad hoc reports, reconciliations and analysis as required.

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