IT Field Engineer - 5784
Southampton, England, United Kingdom
We are looking for a customer-focused and enthusiastic IT Field Engineer to operate within a wider team supporting IT devices across our clients, The Post Office, extensive retail and administrative locations.
You will be professional, well presented, a good communicator and have solid IT device knowledge, including device connectivity and imaging. Your ability to work well on your own, to take ownership and understand the customers’ needs are essential.
The role will be covering 7.5-hour weekday shifts between the hours of 08:00 – 20:00 and pre-scheduled weekend rota cover between 08:00 and 16:00.
Due to this being a field / mobile role, a full UK driving licence is essential and a company van will be supplied.
The responsibilities will include:
and connectivity troubleshooting
imaging and configuring
swap outs and connectivity cabling, Wi-Fi
installs, moves, decommissions
stock control and asset management
maintenance, user familiarisation and guidance
management
hands and eyes
with other support teams
Essential Skills/Experience:
experience in a similar role
with Point of Sale devices
with Cielo and Microsoft tablets, Lenovo / Dell Desktops and Laptops, KVM switches, Routers
of Windows operating system and associated technologies
of peripherals and their maintenance – printers, scanners
SLA focused and familiar with call management products
with support procedures, scripts, and processes
troubleshooting skills
of Payment Card Industry (PCI) compliance would be desirable
to gain base level security clearance – BPSS
UK Driver’s License - Vehicle supplied
This is an excellent opportunity to join us and as an employee you will gain access to a large library of training courses and accreditations to help further your skills and development.
As an FDS Employee you will benefit from:
benefits including, private medial and health insurance, basic cover paid by employer
eye test vouchers
pension scheme
protection after 6 months’ service should you be off work due to serious illness
days holiday rising by 1 day per year to max 25
to purchase / sell additional holiday
insurance
Assistance Programme, free confidential advise covering a range of areas including mental health and financial support
Apply now for consideration!
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