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Job Search

Castlefield Recruitment

Harrogate / Global

Technical Support Specialist

Job Description

Technical Support Specialist (Manufacturing & ERP Systems)

We’re looking for a proactive IT Systems Coordinator to join a fast-paced, multi-site environment where IT plays a critical role in day-to-day operations.

This is a hands‑on role supporting everything from user support and infrastructure to ERP and operational systems across production, warehousing, and office teams.

What you’ll be doing:

  • Providing 1st & 2nd line IT support across the business
  • Supporting ERP, warehouse, and operational systems
  • Maintaining hardware, networks, and user environments
  • Troubleshooting issues on‑site (including shop‑floor tech, scanners, printers)
  • Coordinating with suppliers and managing IT assets
  • Assisting with system upgrades, improvements, and ongoing projects

What we’re looking for:

  • Experience in IT support or a similar coordination role
  • Strong knowledge of Windows, Microsoft 365, and general networking
  • Exposure to ERP or operational systems (highly desirable)
  • Strong communication skills and ability to support non‑technical users
  • Ability to thrive in a fast‑moving, operational environment
  • Exposure to business‑critical systems and projects
  • Opportunity to grow and develop your technical skillset
  • Supportive team with a practical, down‑to‑earth culture

Interested or know someone who might be a great fit?

Drop me a message.

#J-18808-Ljbffr
Apply Now

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