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Foundation Recruitment
London Area, United Kingdom
We’re currently working on an exciting Estate Experience Manager opportunity for a high-end mixed use estate in Central London. You'll be be overseeing a prime asset in the heart of the city and this will offer you the opportunity to join a leading UK managing agent. The Role… Develop and implement initiatives to increase occupier engagement withi
Job Source: Foundation RecruitmentFoundation Recruitment
London
Job Description We’re currently working on an exciting Estate Experience Manager opportunity for a high-end mixed use estate in Central London. You'll be be overseeing a prime asset in the heart of the city and this will offer you the opportunity to join a leading UK managing agent. The Role… Develop and implement initiatives to increase occupie
Job Source: Foundation RecruitmentAdecco
Epsom
Are you a customer service superstar? Do you thrive on resolving complaints and providing top-notch customer experiences? We have an exciting opportunity for not just one, but TWO Customer Relations professionals to join our client's team. As a Customer Relations expert, you will be responsible for providing exemplary complaint resolution and cust
Job Source: AdeccoLloyd Recruitment - Epsom
Epsom
Customer Relations Advisor * Are you a customer service professional, who has experience handling escalated queries, complaints? * Do you enjoy providing a first-class service, building a rapport with customers, and having a genuine passion to understand their situation? If yes, our client would like you to join their friendly and dedicated team, w
Job Source: Lloyd Recruitment - EpsomMytime Active
Bromley
Job Type: 16 hourson weekends (Fixed Term 7 months) Working hours: Sat & Sun 9:00am-5:30pm (on-site) Closing Date: 21st June 2024 Main purpose: To deliver revenue from reactive and proactive call centre activity. Increase customer loyalty by delivering a professional and personal service. Achieve targets and exceed internal and external custome
Job Source: Mytime ActiveLloyd Recruitment Services Ltd
Epsom
Customer Relations Advisor Are you a customer service professional, who has experience handling escalated queries, complaints? Do you enjoy providing a first-class service, building a rapport with customers, and having a genuine passion to understand their situation? If yes, our client would like you to join their friendly and dedicated team, whe
Job Source: Lloyd Recruitment Services LtdFusion Practices
greater london, england, United Kingdom
About Us: Fusion Practices is a leading Cloud Technology consultancy delivering HR and finance transformations across financial services, insurance, banking, construction, and the public sector. You may or may not have business development experience, however what matters is your desire to excel and interact with our prospects and customers to sca
Job Source: Fusion PracticesFusion Practices
Greater London
Job Description About Us: Fusion Practices is a leading Cloud Technology consultancy delivering HR and finance transformations across financial services, insurance, banking, construction, and the public sector. You may or may not have business development experience, however what matters is your desire to excel and interact with our prospects
Job Source: Fusion PracticesLondon
Customer Relations Manager (Mandarin or Turkish speaking) - London - £45,000 plus travel allowance and bonus and excellent benefits My client is a global leader in the property / real estate market, they are seeking a Customer Relations Manager to join the team in ensuring the customer is receiving exceptional service from point of exchange throughout the 2 year warranty period. They are seeking an passionate customer experience professional who is fluent in Mandarin, is excellent at building relationships externally and internally and possess outstanding problem solving skills. Duties include: To take an active role in driving sales progression, ensuring customers are ready for legal completion.
Staying close to customers throughout their journey, educating them on the completion process.
Arranging face to face meetings with agents, solicitors and mortgage brokers ensuring there is a consistent and clear message fed back to the business regarding the status.
To assist the Customer Service Manager on occasion by arranging & completing Pre-Occupation and Handover appointments with customers.
Keep an accurate log of all customer interactions.
To have flexibility to work across multiple developments and be able to time manage workload accordingly.
To assist the Customer Service Manager on occasion in helping inspect and resolve post completion defects reported by customers during the 2-year warranty period ensuring customers are kept updated during the repair process.
Work collaboratively within the Customer Service team and other internal and external departments.
Experience Required Fluent in Mandarin or Turkish and English
Highly experienced in delivering exceptional customer service
Excellent relationship development skills
Highly organised and can work to deadlines
Ability to coordinate several projects at any one time
Experience in the construction or property market would be desirable but not essential
Customer Relations Manager jobs in London
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