These cookies are essential to the functionality of thebigjobsite.com

When you log in to the Internet Site the Company will set a cookie containing a randomly generated unique reference number. This anonymous number allows the Company to identify you. The Company will never store your personal information directly as a cookie. A persistent cookie will be set, persistent cookies are not deleted when you close your browser, and will allow the Internet Site to recognise you on your next visit.

Name	Expiration	Description
ATTBCookie* ATTBUserID ATTB_LinkedUserID	2 years 400 days 1 year	These cookies are used to remember a user’s choice about cookies on thebigjobsite.com. Where users have previously indicated a preference, that user’s preference will be stored in these cookies.
ATTBTracking*	Session	These cookies are used by ATTB to understand user interaction with the website.
last-search search redirect-stage original-keyword	1 day Session 1 hour 1 hour	These cookies are used by thebigjobsite.com to pass search data between our own pages.
datadome	1 year	DataDome is a cybersecurity solution to detect bot activity
jja*	1 days	Used to track if you have seen the Job Alerts prompt and hold settings for your profile. Job Alerts is a service you can subscribe to to receive information about new jobs.

Advanced features of the site use Cookies to provide information you requested and to reduce you having to key in repeated fields.

Name

Expiration

Description

attb-loc

3 months

Stores your location information so that we can pre-populate search fields to find jobs near you.

attb-latest-visit

attb-prev-visit

1 year

1 year

These cookies are used by ATTB to record when a user last visited the website so that we can highlight new content.

Analytic cookies allow the Company to see how the Internet Site is being used. This information forms the basis of future development work, and so enables the Company to continually improve its Internet Site to best suit its users.

Name	Expiration	Description
_ga _gid _gat_gtag_* _ga_JH3TWMTYRK __gads	Typically ranges from session-based (24 hours) to longer-lasting cookies (up to 2 years).	Google Analytics Cookies: Used for tracking and analytics, these cookies collect information about website usage to help understand user behavior. Visitor tracking, session management, and ad performance analysis.
_gcl_au NID DV UULE, EUULE	Typically lasts from a few days to months.	Google Ads / AdSense Cookies: Cookies used for advertisement personalization, conversion tracking, and remarketing by Google Ads. Track ad clicks and impressions, personalize ad content, and measure conversions.
_uetsid _uetvid	Typically lasts from a few days to months.	Microsoft Advertising (Bing Ads): Microsoft's tracking cookies for advertising and user analytics. Track user sessions and unique visitors for remarketing campaigns.
SID SSID SAPISID, APISID SIDCC SOCS AEC	Typically lasts from a few days to months.	Google Account/Authentication Cookies: These cookies are set by Google services (e.g., Gmail, YouTube) to manage user sessions, preferences, and account security. Authentication, session security, and maintaining user preferences.
__secure*	Typically lasts from a few days to months.	Secure Cookies (Potentially Third-Party): Cookies prefixed with __secure* are often used for enhanced security in user sessions or tracking. These are typically first- or third-party cookies, depending on their origin.
MSPTC MUID SRCHD SRCHHPGUSR SRCHUID SRCHUSR USRLOC WLS _EDGE_S _EDGE_V _SS _U ANON	Typically lasts from a few days to months.	These cookies form part of an analytics service that connects data from Bing with actions performed on the website. These cookies allow Bing to serve relevant advertisements to visitors across the Microsoft Bing network
_clck _clsk CLID ANONCHK MR MUID SM	Typically lasts from a few days to months.	Microsoft Clarity: is a cutting-edge behavioral analytics tool that helps us understand user interaction with your website. By using Clarity, we can enhance the user experience.

Would you like to receive notifications about Customer Service & Support jobs in Hockley, Essex?

You have blocked notifications

Oops! You have blocked notifications. Click here for more info

You have blocked notifications, please check your browser settings.

You're currently subscribed to job notifications

Subscribe to notifications

You will no longer receive notifications

Focus Resourcing Group

Hockley, Essex / Global

Technical Support Engineer

£40,000
Remote

Job Summary

Salary Range:: £40,000
Work Settings:: Remote
Benefits:: Healthcare

Apply Now

Job Description

Technical Support Engineer required to join our established in what will be an office based role, with potential, very occasional on-site visits. Salary will be between £35,000 - £40,000 depending on experience.

Duties:

Troubleshoot end user technical product issues

Supporting both business clients, electricians , installers as well as the general public

Working with a ticketing system, handling both inbound and outbound support calls and emails

Remote monitoring to try to find a solution over the telephone

Diary management organising weekly site visits to customers homes, and commercial sites

Route planning

Remotely diagnose product issues

Provide external and internal technical product training

Assisting the Head of Technical with development, writing up and implementing of ISO procedures for the department

Assisting with technical documentation - development, classification, vetting, version management, etc.

Benefits:

£35,000 - £40,000

20 days holiday plus bank holidays

Pension

Private healthcare

Experience:

Previous experience in a technical support role

An electrical background is ideal and have any metering experience that would be a huge plus.

Strong technical background and can learn products quickly

Experience or knowledge with electrical circuits, control panels, batteries; DC or AC coupled, inverters, metering, renewables electrical products is highly desirable

Confiden t customer service skills are essential, as customer liaison will be an essential part of the role

Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we r...

Apply Now

Similar Opportunities

Resourcing Group

Chelmsford / Global
Technical Support Engineer
CV-Library

South Woodham Ferrers / Global
Technical Support Engineer
- £35000 - £40000/annum
- Remote
Focus Resourcing Group

Hockley / Global
Technical Support Engineer
Focus Resourcing

South Woodham Ferrers / Global
Technical Support Engineer
- Remote
Focus Resourcing Group

Hockley / Global
Technical Support Engineer
- £40000.00
CV-Library

South Woodham Ferrers / Global
Technical Support Engineer
- £35000 - £40000/annum
- Remote

View all jobs