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HR Advisor, Retail

London Area, United Kingdom

HR Advisor, UK & EU Retail

REPORTS TO: HR Manager

Role Summary

This role sits in URBN, our shared service function within the HR & Talent Department. URBN supports and works across all business areas across our brands Urban Outfitters, Anthropologie & Free People.

This is a pivotal role within the Retail HR team, supporting our retail populations across the UK and Europe. It reports into the HR Manager and works closely with the retail Talent team. Building strong relationships with the retail teams will be critical to the success of this role.

The ideal candidate will already be working at HR Advisor level, ideally for a retailer. Personality and approach will be as important as your experience. You need to be resilient, driven and focused on achieving results. Building strong relationships with the store teams will be critical to the success of this role.

What You’ll Be Doing:

Employee Relations

Act as a point of contact for all retail HR-related queries

Provide Employee Relations advice to employees and line managers, ensuring a best practice approach

Ensure all issues are dealt with following Company policy

Work closely with other HR colleagues to monitor, review and update all policies, ensuring they reflect the commercial needs of the business

Ensure URBN is compliant with all UK and European employment law and proactively seek updates

Prepare and issue correspondence in relation to ER cases

Communicate all ER case information to the HR Coordinator to ensure all trackers are kept up-to-date

Learning & Development

Support the HR and L&D team in the preparation and the delivery of all training courses

Conduct training-needs-analysis for retail employees and suggesting training opportunities to match business needs

Support co-ordination and roll-out of annual HR processes, driving improvements to the appraisal process and providing support to line managers

Proactively identify performance issues with line managers and recommending a best practice approach, providing support as appropriate

Partner with the HR Coordinator to manage the induction and onboarding process for new starters

Reward & Engagement

Support with the annual Engagement Survey process and use the findings to inform your relationship building and actions

Understand and be knowledgeable on reward and benefits for UK and EU retail populations, leading communication to employees in a pro-active and engaging manner

Build a comprehensive knowledge of the pay and benefits structures internally and benchmark against competitors, reporting findings on a quarterly basis

Manage employee wellbeing initiatives for Retail

Adhoc

Review the monthly payroll spreadsheets to ensure accuracy and timeliness of communication to the Payroll department

In collaboration with the HR Coordinator and HR Advisor’s, conduct exit interviews for retail management employees, flagging issues and reporting findings on a quarterly basis to the HR Manager’s

Analysis of HR KPI’s and reporting of data – monthly, bi-annually and annually

Support the HR Manager to ensure compliance with sponsor license requirements and right to work processes

Participating in adhoc HR projects with the team

What You’ll Need:

Preferably experience as a HR Advisor in fast-paced, creative business

Solid understanding of employment law, CIPD qualified or training to be

Robust enough to combine a creative, innovative approach with commercial ideas

Self-motivated with the ability to work under minimal supervision and guidance

Strongly results driven and delivery focused

Ability to build strong, credible relationships quickly and to be trusted at all levels

High attention to detail and quick at identifying priorities

Strong analytical skills and an interest in reporting

Ability to work under pressure and meet deadlines

Excellent written and verbal communication skills and ability to deliver with impact, along with excellent listening and questioning skills

Excellent Microsoft office skills (PowerPoint, Word, Excel)

The Perks

Work-life balance:

Flexible start and finish times

Bring your dog to work

Wellbeing:

Employees Assistance program to support with mental, physical and financial health

Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount off external gym memberships

Private Medical Insurance

Employee Discount:

Up to 40% off at all URBN Brands (Urban Outfitters, Anthropologie, Free People and more!)

Community:

One paid day to either volunteer or fundraise for a charity of your choice

Travel:

Cycle to work scheme, season ticket loan

Continued Development:

We offer structured support within the business alongside continued learning and development

Apply

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HR Advisor, Retail jobs in London Area, United Kingdom

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