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DTG Global Limited
Brentwood
Software Support Analyst needed by this leading fintech business based in their Brentwood head office. The Software Support Analyst will be responsible for providing 1st and 2nd line application support to their clients on their key application. The role involves troubleshooting, diagnosing, and resolving issues and delivering world class customer
Job Source: DTG Global LimitedGoodman Masson
London
Software Support Analyst Offering up to £32,000 per annum Located in London Victoria Permanent Hybrid working (3 days in office) About The Company This company is a world-leading miner of responsible coloured gemstones. They are the operator and 75% owner of both the Kagem emerald mine in Zambia (believed to be the world's single largest producing
Job Source: Goodman MassonDigital Talent Group
Brentwood
Job DescriptionSoftware Support Analyst needed by this leading fintech business based in their Brentwood head office. The Software Support Analyst will be responsible for providing 1st and 2nd line application support to their clients on their key application. The role involves troubleshooting, diagnosing, and resolving issues and delivering world
Job Source: Digital Talent Group4Square Recruitment Ltd
London
Software Support / Application Support Analyst required for my London based client for a permanent role. Location is near Euston. This is hybrid working - 1 day per week in the office. Salary approx. £30k - maybe negotiable for someone exceptional. This is an opportunity for an individual to develop new skills and knowledge withing the field. Key j
Job Source: 4Square Recruitment Ltdvertex-it-solutions
London
Job Summary: To provide desktop and remote support to users, maintain the service desk platform, software deployment, hardware configuration and provide excellent customer service.This role is 5 days a week in the office. Main Responsibilities: Triage incoming requests and incidents via email, telephone, self-service, ensuring appropriate resolutio
Job Source: vertex-it-solutionsMRC Laboratory of Medical Sciences
London
IT Support Analyst The MRC’s Laboratory of Medical Sciences (LMS) is a scientific institute with a unique computing environment using Windows, Mac, and Linux. Supporting world class scientific research, you will be part of a team that delivers ICT services that enable pioneering science to take place. The primary function of this role is to provid
Job Source: MRC Laboratory of Medical SciencesPursuit Resources Group
London
Are you ready to step into an exciting opportunity with a global SaaS organisation? My client is looking for a Dedicated Support Analyst to join their fast-paced growing organisation! Location - Fully Remote Salary - £27,000 - £32,000 Start Date - ASAP As part of the Customer Support team, you will be responsible for managing and maintaining th
Job Source: Pursuit Resources GroupRecord Financial Group
London
Position: Support Analyst Location: London, W1W 5PL, UK Role: Full time (37.5 hours per week). Five days per week in the London office An amazing opportunity that will enable you to join our growing and exciting Technology team. You will be the first line of support triaging helpdesk tickets and providing 1stand 2ndline support. Your core role will
Job Source: Record Financial Groupbrentwood, england, United Kingdom
Software Support Analyst needed by this leading fintech business based in their Brentwood head office. The Software Support Analyst will be responsible for providing 1st and 2nd line application support to their clients on their key application. The role involves troubleshooting, diagnosing, and resolving issues and delivering world class customer service to their clients
Key Responsibilities
Provide first and second-line support for application issues, including identification, logging, analysis, and resolution.
Collaborate with IT and business stakeholders to understand system requirements and business processes.
Monitor application performance, prepare maintenance plans, and execute upgrades.
Document all technical issues and resolutions in the support knowledge base.
Assist in the training of users on the effective use of systems.
They right person will have:
Proven experience in application support or a similar role.
Excellent problem-solving skills and attention to detail.
Ability to work independently and as part of a team.
Strong communication skills and the ability to interact professionally with a diverse group of clients and staff.
To discuss this opportunity in detail, please get in touch ASAP
Software Support Analyst jobs in brentwood, england, United Kingdom
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