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Pursuit Resources Group
London
Are you ready to step into an exciting opportunity with a global SaaS organisation? My client is looking for a Dedicated Support Analyst to join their fast-paced growing organisation! Location - Fully Remote Salary - £27,000 - £32,000 Start Date - ASAP As part of the Customer Support team, you will be responsible for managing and maintaining th
Job Source: Pursuit Resources GroupMRC Laboratory of Medical Sciences
London
IT Support Analyst The MRC’s Laboratory of Medical Sciences (LMS) is a scientific institute with a unique computing environment using Windows, Mac, and Linux. Supporting world class scientific research, you will be part of a team that delivers ICT services that enable pioneering science to take place. The primary function of this role is to provid
Job Source: MRC Laboratory of Medical SciencesGreatFind Recruitment
Bushey
Join a leading independent school as their new IT Technician in the Watford area. This is an excellent opportunity for a self-motivated individual who has experience working in an IT role within an educational environment. Depending on experience the salary will be up to £29,000 including great benefits. Role Overview The responsibilities of this
Job Source: GreatFind RecruitmentPicture More
London
Are you an IT Support professional looking to step in to a more technical role? Do you have experience of working for a law firm or similar professional services? If so, this opportunity might be the perfect fit for you! You will be providing 1st, 2nd and some 3rd line support for a leading law firm, joining a friendly London based team. The positi
Job Source: Picture MorePiccadilly One
epsom, england, United Kingdom
Piccadilly One is working with a successful UK organisation that is currently looking for a well-rounded IT Support Contractor to join its IT Support Function. This role is offered on an Inside IR35 basis, Hybrid Working available, 3-6 months. Tech stack and duties below. Responsibilities Provide 1st line technical support. Collaborate with the
Job Source: Piccadilly OneThe Doyle Collection
London
Job Description Join The Doyle Collection as an IT Support Analyst and play a pivotal role in ensuring seamless operations across our properties. Responsibilities: Provide exceptional customer service to hotel staff, and other stakeholders Serve as a point of contact for hotels, addressing and resolving any systems issues or concerns Collabo
Job Source: The Doyle CollectionSafestore
Borehamwood
This is a French speaking role In our commitment to excellence, we thrive on a set of guiding principles that shape our approach at Safestore. We actively cultivate a culture where assisting colleagues isn't merely a task but a shared passion, fostering a collaborative environment that places a premium on support. Our unwavering commitment to e
Job Source: SafestorePearson Whiffin Recruitment Ltd
London
IT Support Analyst We are looking for someone with experience of Active Directory, Windows Server, Anti-Virus and ideally Intune with maintenance of Laptops, mobile devices, printers and overall support to users. You will be working with a team to provide 1 st -2 nd line support to users, take ownership of asset management and provide an overall
Job Source: Pearson Whiffin Recruitment LtdLondon
Position: Support Analyst
Location: London, W1W 5PL, UK
Role: Full time (37.5 hours per week). Five days per week in the London office
An amazing opportunity that will enable you to join our growing and exciting Technology team. You will be the first line of support triaging helpdesk tickets and providing 1stand 2ndline support. Your core role will be making sure all members of staff can operate business as usual, but there will be scope to be involved in some Technology projects. You will work closely with other members of the support team and the Systems Engineer.
Record Financial Group:
Record is a leading specialist currency and asset manager with $99.5 billion (as at 31 December 2023) in Assets Under Management Equivalent. Record’s services include currency management, sustainable finance, and asset management. Our clients are largely institutions, including pension funds, charities, foundations, endowments, and family offices.
Record’s offices are in London and Windsor in the UK, Zürich, New York and Frankfurt. The relevant team is based in the London office.
Responsibilities:
Day to Day IT Issues
Investigate and Troubleshoot Issues
Desktop Operating System Deployment and Customization
Configuration and Maintenance of Mobile Devices
Creating and Maintaining Users/Groups in Active Directory/Microsoft Entra
Liaison with 3rdParty Vendors
Meeting Room Setups and Management
Desk Moves
Working Out of Hours as Required
Documentation of Procedures and Systems
Assist with anything else as and when necessary
Incident Ownership and Escalation
Report All Major issues to Head of Technology
Essential Skills:
Financial Markets: 2yrs minimum
Working in Small teams
Cloud and On-Premise Technologies
Technical
Windows Desktop: Windows 10/11
Windows Server: Server 2016+
Microsoft Entra
Microsoft Intune
Microsoft Office: 2016, 365
VMWare Horizon: 7.x, 8.x
Active Directory
Ability to Prioritise
Strong Communicator
Below would be great to have but not essential.
Cloud: Azure
Database: MS SQL Server, Oracle
Desktop: Defender, Teams
Monitoring Tools: Auvik
Networking: Arista, Brocade, Checkpoint, Cisco
Project Management Tools: Jira & Confluence
Scripting: Powershell
Server Management: Exchange, Group Policy, NTFS Permissions, Veeam, VMWare
Storage: Pure
Benefits:
Bonus scheme - paid twice a year (usually November & June)
Pension - defined contribution scheme: 11% employer contribution plus may elect for additional personal contributions. Some cash flexibility allowed
Private medical (BUPA) employee cover - option to purchase cover for partner and family
Dental insurance - employee cover and option to purchase cover for partner and family
Life insurance
Permanent health insurance
Medical health assessments
Ride2Work cycle scheme
Salary sacrifice car scheme
Subsidised gym membership
Share incentive plan (SIP) with Record matching
20 days minimum holiday, discretionary additional holiday may be taken
Study support for further qualifications. Full support and training from the company and the team
Equal Opportunities Statement
Record is proud to be an Equal Opportunities Employer. For our employees to reach their full potential they need to feel valued, included, and respected. This is the culture that Record works towards and, as part of this, we celebrate individual differences and aim to promote a sense of belonging.
Disability Confident
As a Disability Confident employer, we have an inclusive recruitment process and will hire anyone from any background. Where there are barriers to applying, we are committed to discussing options with you to make the process more accessible and provide reasonable adjustments.
Support Analyst jobs in London
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