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NET Recruit
Southampton
Your Company: The team at NET Recruit are delighted to be working with a high-growth and successful software company based just outside of Southampton, who are searching for an Application Support Technician to join their team. The company are passionate about fostering values such as training and development, thus are keen to nurture their employ
Job Source: NET RecruitEclipse Total Solutions Limited
Southampton, England, United Kingdom
Join Our Clients Team as an Application Support Technician! Must be local to Southampton as the role is onsite Monday to Friday. No sponsorship or relocation is offered for this role. (Must have a right to work in the UK) Are you passionate about providing exceptional customer support? Do you thrive in a dynamic environment where problem-solving
Job Source: Eclipse Total Solutions LimitedEclipse Total Solutions Limited
Southampton
Join Our Team as an Application Support Technician! Must be local to Southampton as the role is onsite Monday to Friday. No sponsorship or relocation is offered for this role. (Must have a right to work in the UK) Are you passionate about providing exceptional customer support? Do you thrive in a dynamic environment where problem-solving and co
Job Source: Eclipse Total Solutions LimitedNET Recruit
Eastleigh
Your Company: An excellent opportunity has become available within a successful and progressive technology and IT business located in the Greater Southampton area for an Application Support Analyst to join their growing team. This role is vital in ensuring the company provide a seamless service to their customers, which is one of their highest pri
Job Source: NET RecruitHuman Capital Ventures
Waterlooville
Our Client is a leading provider of IT-managed services, onsite support, and field engineering within the Education sector with a growing customer portfolio. As a result, they are looking to hire a number of IT Support Technician to assist clients over the phone and in person. As an IT Support Technician, you will be responsible for maintaining an
Job Source: Human Capital VenturesPremier Group Recruitment
Southampton, England, United Kingdom
Role : IT Support Technician Location : Southampton This role will be based on-site in Southampton working for a leading MSP and providing 1st and 2nd line IT support. Our client is offering the successful IT Technician a salary up to £30,000 based on experience. Key Responsibilities and Skills Ensure equipment is installed and ready for us
Job Source: Premier Group RecruitmentLatitude Recruitment
Hedge End
Junior Support Technician We currently have a fantastic role for a Junior Support Technician for an advanced technology systems company based in Hedge End, Southampton. The Junior Support Technician will be working in both the workshop and office and is a fantastic opportunity to learn and grow within the business and will involve the following:
Job Source: Latitude RecruitmentPLATINUM RECRUITMENT CONSULTANCY LIMITED
Eastleigh
Role: Application Support Technician Location: Southampton Salary / Rate of pay: £18-30,000pa DOE We're seeking an Application Support Technician with outstanding communication and problem-solving abilities to join our dynamic support team. In this role, you'll be pivotal in assisting customers with their support queries, from logging service ca
Job Source: PLATINUM RECRUITMENT CONSULTANCY LIMITEDSouthampton
Your Company: The team at NET Recruit are delighted to be working with a high-growth and successful software company based just outside of Southampton, who are searching for an Application Support Technician to join their team. The company are passionate about fostering values such as training and development, thus are keen to nurture their employees to achieving their best through continued support, learning and progression opportunities.This role will be providing valuable support to their customers on their software offerings; trouble shooting problems as they arise, providing technical advice and guidance, as well as documenting solutions. There is so much potential to grow within this role, to expand your responsibilities and knowledge and get involved in areas such as upgrades, installations and the training of customers. Your Roles and Responsibilities: Supporting application software, including ERP Solutions and other similar business applications.
Providing customer service solutions to clients, whether this is general enquiries or practical resolutions.
Working through assigned cases, utilising troubleshooting and bug-fixing skills where needed.
Escalating necessary issues beyond a 1st line capacity to more senior technicians where required.
Shadowing experienced technicians on more complicated/technical problems to improve understanding and knowledge.
Interrogating problems and advising the developers.
Additional ad-hoc and wider supporting duties where required by the Support Manager or other staff.
What you will need to Apply: The ideal candidate for this role will have experience within application support, and possess good IT Support knowledge, as well as showing the hunger to expand their existing knowledge into new areas. It would be desirable to possess ERP knowledge, alongside a good fundamental understanding of wider business functions including sales, purchasing, finance and manufacturing. You should be passionate about technology, a strong problem solver and capable of culminating these areas into providing exceptional customer service from start to finish. Additionally, you should possess an analytical mindset, working through problems in a logical and methodical manner where required, as an individual or part of a larger team. You should also be open-minded to exploring additional roles, as the company encourage personal development to expand your existing knowledge to encompass a number of new and exciting areas. What you will get in Return: For the successful candidate a salary between £25,000 and £30,000 is on offer, which is partly dependent upon prior experience and its relevance to this position; alongside additional benefits, such as good holiday and pension allocations, private medical insurance and on-site parking, amongst other rewards and incentives.Furthermore, you will receive full training and opportunities to explore a number of positions available within the company, opening up multiple routes of progression that enhance your skills and development capabilities. If this excellent opportunity interests you, then please don't hesitate to apply today!
Application Support Technician jobs in Southampton
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