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Hays
Southampton, England, United Kingdom
Your new company With a clear future-forward vision, my client strives to inspire you to achieve more than you ever thought possible. Their knowledgeable teams are dedicated to delivering the best possible solutions to help your business thrive, no matter what challenges you face. They believe in reducing complexity, modernising the workplace, and
Job Source: HaysDP World
Southampton, England, United Kingdom
We are seeking a hands on technical IT Network Manager to join and lead our dynamic team. Based out of our Southampton site, reporting into our Infrastructure manager, you will play a pivotal role in ensuring the smooth running of the DP World UK IT Networks and the effectively manage the UK Network team across two sites. Our ideal candidate will
Job Source: DP WorldPremier Group Recruitment
Southampton, England, United Kingdom
Role : IT Support Technician Location : Southampton This role will be based on-site in Southampton working for a leading MSP and providing 1st and 2nd line IT support. Our client is offering the successful IT Technician a salary up to £30,000 based on experience. Key Responsibilities and Skills Ensure equipment is installed and ready for us
Job Source: Premier Group RecruitmentEclipse Total Solutions Limited
Southampton, England, United Kingdom
Join Our Clients Team as an Application Support Technician! Must be local to Southampton as the role is onsite Monday to Friday. No sponsorship or relocation is offered for this role. (Must have a right to work in the UK) Are you passionate about providing exceptional customer support? Do you thrive in a dynamic environment where problem-solving
Job Source: Eclipse Total Solutions LimitedEclipse Total Solutions Limited
Southampton
Join Our Team as an Application Support Technician! Must be local to Southampton as the role is onsite Monday to Friday. No sponsorship or relocation is offered for this role. (Must have a right to work in the UK) Are you passionate about providing exceptional customer support? Do you thrive in a dynamic environment where problem-solving and co
Job Source: Eclipse Total Solutions LimitedShaw Daniels Solutions
Winchester, England, United Kingdom
The Head of IT Operations is a key and central role within the IT Infrastructure team and will partner with all of our business areas as well as the IT Systems team to ensure a robust IT service is established and maintained, is customer focused, and all initiatives are appropriately supported. The role of the Head of IT Operations is to support t
Job Source: Shaw Daniels SolutionsSpectrum IT Recruitment
hampshire, england, United Kingdom
We are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the top level expectations from the service desk team to help keep faults and problems to a minimal level. Responsibil
Job Source: Spectrum IT RecruitmentQA Ltd
Chichester
About LMS Group: IT Solutions provider from the South Coast’s Leading Microsoft Gold Partner & Cisco Select Partner. LMS Group has technology experts that provide the best possible IT strategy, technology solutions, communications and connectivity for businesses, as well as top level security, service and support. Overview: As a IT Support Techn
Job Source: QA LtdWaterlooville
Our Client is a leading provider of IT-managed services, onsite support, and field engineering within the Education sector with a growing customer portfolio. As a result, they are looking to hire a number of IT Support Technician to assist clients over the phone and in person.
As an IT Support Technician, you will be responsible for maintaining and troubleshooting IT systems and equipment in a school setting. You will form part of the Managed Services Department providing 1st and 2nd line telephone and on-site support services. Your key responsibility is to provide technical support to the IT systems and utilise the Helpdesk System to manage all tickets and requests following these through to resolution.
You will be working in an Innovative Environment with our client looking for candidates who want to contribute to an organisation and structure where you can make an impact, have your voice heard, be ambitious to step up to dynamic challenges, and be accountable for your results.
Responsibilities
Provide 1st and 2nd line on-site technical support
Ensure the IT needs of the Customer are met in relation to teaching, learning, and administration
Provide regular reports to the Service Manager / Virtual Network Manager
Ensure equipment is installed and ready for use by end-user e.g., PCs, Laptops, Projectors, AV Equipment, Digital Signage, Printers
Ensure IT-related services and security systems are working, up to date, and ready for use by staff and pupils e.g., applications, Parent Portals, CCTV, User Permissions and Access, Filtering, Anti-Virus alerts, Websites/Intranet, BYOD, MDM, Back-Ups
Troubleshoot, resolve, or escalate on-site issues with all relevant information
Restore Data, reimage devices, and find missing or updated drivers where required
Hardware repair and replacement
Ensure monitoring alerts are investigated and where required logged on the Helpdesk
Liaise with third-party software and service providers where required
Respond to all tickets within SLA
Maintain customer IT records such as Inventory, Password Records, Stock Control, Change Control Records, Active Directory User Accounts, E-mail Account provision, and Door Entry/Signing in System User Records
Skills and Experience
Worked within an educational environment or a Managed Service Provider (MSP)
Microsoft Desktop Operating Systems
Experience in Microsoft Office 365, Azure, and Exchange Online
Skilled in software, hardware, and network troubleshooting
Ability to observe proper verbal and written communication
Experience in iOS device deployment
Virtualisation Experience - Hyper-V, VMWare
Location: Horndean, Hampshire
Salary: £25,000 - £30,000
Status: Full-Time, Permanent
Benefits: Annual bonus, 23 days holiday, holiday buyback scheme, health, and life insurance, great pension, paid overtime, paid training and development, and more!
If you are an IT Support Technician with experience working as a 1st and 2nd Line Support, IT Engineer, ICT Technician, Technical Support, Helpdesk Support, or Service Desk, we encourage you to apply for this exciting opportunity.
Do not let this opportunity pass you by it could be the catalyst to your IT career offering fantastic prospects and well-paid positions. Please forward CV details for immediate consideration and interview.
IT Support Technician jobs in Waterlooville
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