Customer Service Administrator
Brentford
Are you currently looking for a varied and fast paced role within Customer Service?
Would you be excited by the prospect of working for an ambitious, family run company? Are you seeking an opportunity for self-development?
Our client based near Brentford are seeking a customer focused individual to join them at their head office to be the face of the company.
Please note: Due to the location, you will need your own mode of transport!
Job title: Customer Service Administrator
Salary: £24k - £26k
Hours: 40 hours per week, Mon - Fri, 08:30 - 17:00
Location: Brentford, Office based
Role type: Full time, Permanent
Responsibilities of a Customer Service Administrator:
Be the first point of contact, greeting all visitors
Answer all incoming calls and emails
Deal with all post and couriers
Open and close the reception area
Manage security and access control
Work closely with the facilities coordinator
Support the facilities team with the in-house ticketing systems, allocating jobs across whole business (21 sites)
Process invoices
Obtain quotes
General reception duties, i.e. manage stationary, always keep reception tidy
Ad hoc duties as required
Desirable:
Keen interest in personal career development
Ability to work independently and as part of a team
Strong communication
IT literate
Attention to detail
Customer service experience