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RedRock Consulting

Bristol / Global

Service Designer

Job Description

Service Designer - Contract - £450p/d Inside IR35Key responsibilitiesLead service design activities from discovery through delivery.Create journey maps, service blueprints, prototypes, and design artefacts.Work closely with users, researchers, product managers, developers, and policy teams.Identify pain points and opportunities to improve end-to-end services.Support teams in meeting GDS standards and accessibility requirements.About youProven experience as a service designer within public-sector projects.Strong knowledge of user-centred design and agile delivery.Experience working with the GDS Service Standard and assessment process.

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