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Reed Talent Solutions
Warrington
Reed Talent Solutions are currently working with a Warrington based Utilities provider to recruit a Data Resolution Technician on an initial six-month contract. The post-holder will co-ordinate own workload ensuring sufficient jobs are carried out whilst adhering to Health and Safety guidelines. Completing effective site visits within guaranteed t
Job Source: Reed Talent SolutionsReed Talent Solutions
Warrington
Reed Talent Solutions are currently working with a Warrington based Utilities provider to recruit a Data Resolution Technician on an initial six-month contract. The post-holder will co-ordinate own workload ensuring sufficient jobs are carried out whilst adhering to Health and Safety guidelines. Completing effective site visits within guaranteed t
Job Source: Reed Talent SolutionsReed Talent Solutions
Warrington
Reed Talent Solutions are currently working with a Warrington based Utilities provider to recruit a Customer Advisor on an initial six-month contract. The post-holder will work on the delivery of the data improvement plan, with particular emphasis on the Incentive Scheme, ensuring that any market data items for the organisation's non-household ass
Job Source: Reed Talent SolutionsReed Talent Solutions
Warrington
Reed Talent Solutions are currently working with a Warrington based Utilities provider to recruit a Customer Advisor on an initial six-month contract. The post-holder will work on the delivery of the data improvement plan, with particular emphasis on the Incentive Scheme, ensuring that any market data items for the organisation's non-household ass
Job Source: Reed Talent SolutionsEE
Warrington
Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE Why not use your skills to make a difference and join our Broadband Technical Team in Warrington. You’ll be talking over the phone to customers with all sorts
Job Source: EESykes Cottages
Chester
Are you a natural at building rapport? Have a talent for resolving issues? We are seeking four new service-driven, confident and passionate professionals to join our vibrant, high-energy call centre at our Chester head office. Joining our team of Customer and Owner Relations Specialists, you will be on the frontline of our business, resolving a wi
Job Source: Sykes CottagesSofology Ltd
Warrington
Sofology benefits Great basic salary with generous, uncapped team bonus Plenty of opportunities to learn & grow. 30% discount across the Group, plus 15% for your friends and family Access to discounts at 100’s of high street retailers. Mental, physical and financial support (EAP) Enhanced maternity & adoption pay Spend up to £1,500 at Cu
Job Source: Sofology LtdAdecco
Warrington
Job Advert: Customer Service Advisor Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? Look no further! Our client is seeking a highly motivated and customer-oriented individual to join their team as a Customer Service Advisor. What's in it for you? - Competitive salary: Betw
Job Source: AdeccoLiverpool
Days: Monday to Friday, will include approx. 1 Saturday and 1 Sunday month (1 - 2 days off in week) Location: Liverpool L10 Hours - 40 - Rota 07.00 - 15.30 ** 07.30 - 16.00 ** 08.00 - 16.3008.30 - 17.0009.00 - 17.3009.30 - 18.0010.00 - 18.3010.30 - 19.0011.00 - 19.3011.30 - 20.00
** Subject to workload
Accountabilities/Responsibilities
Managing all enquiries from multiple communication channels including phone, live chat, email, web and social media
Converting leads into viewing appointments and bookings
Conducting outbound calls only to follow up on all enquires
Identifying opportunities and customer needs
Updating all databases accurately to allow for effective analysis
Liaise with the property teams regarding local sales activity and ensure they have all of the tools required locally to drive lead conversion
Comply with Health and Safety working practice in accordance with the company’s policy
To be flexible and work effectively with other colleagues
The above outlines the main duties and responsibilities of the position, however, this cannot be comprehensive and other duties may be requested from time to time
Skills
Passionate about customer service
Must have very strong written English skills for communication to customers
Proven track record within a customer support role.
Experience with web, social media and email sales campaigns
Ability to work with minimum supervision and to tight deadlines
Ability to work as part of a team
Excellent organisational skills
Negotiating skills
Ability to deal effectively with people at all levels
Ability to achieve goals and targets within timescales
Personal Qualities
Must be performance driven
Self-motivated and able to work independently with minimum guidance; confidence in taking the initiative and making decisions
A real sense of ownership for the property
Delivering high standards
Commitment to equal opportunities
Willing to be flexible and respond to changing circumstances
Demonstrate a positive 'can do’ attitude and to become quickly established to add value to the business
Experience
Experience of working in sales, customer service, retail, or hospitality
Customer Advisor jobs in Liverpool
ⓘ There was an unexpected error processing your request.
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