Contract Manager

Knowledge. Passion. Pace. We see more than just contracts.

Job Role: Contract Manager (PFI contract)

Location: Redcar

Salary: Competitive with benefits

Robertson Facilities Management (RFM) provides hard and soft FM services, grounds maintenance and energy services for single and multi-site locations throughout the UK. We work across sectors including education, healthcare, emergency services and commercial, assuring our customers of high-quality, best value and a sustainable approach.

RFM has grown significantly since its inception in 1999, with a turnover of £181m for FY2025 and employs more than 1500 people. We are now on a growth trajectory, with ambitious plans to grow the business to £300m turnover by 2030. Our plans for growth require RFM to ‘make the market’, and to be at the forefront of high value opportunities in the FM marketplace.

What you’ll do:

• Lead, provide direction and day to day management to a multi-disciplinary FM and project delivery team to the highest standards meeting client and contractual requirements and expectations.
• Implement Robertson’s integrated policies on Quality, SHEQ in conjunction with support teams and the client’s requirements.
• P&L accountability for the contract, aligned to budgets, business objectives and contract requirements.
• Own, manage, and develop all risk including mitigation and opportunity in line with Robertson processes and procedures inclusive of operational jeopardy management.
• Management and oversight of relevant CAPEX, OPEX and life cycle budgets and plans in line with commercial and operational requirements.
• Ensure defined H&S responsibilities and accountability are established and regular reviews are undertaken
• Champion a continuous improvement programme and identify issues to drive forward contract development, including but not limited to; innovation, best practice and in line with Robertson processes.
• Encourage, coach, support and manage the effective performance of people and develop them to meet personal and contract requirements.

What you’ll need:

• Demonstrable experience managing multi-disciplined FM teams and contracts, preferably within public sector
• Financial and commercial qualifications would be beneficial, alternatively demonstrable skills and experience in managing complex budgets and commercial/legal matters.
• Ability to work on own initiative in a structured logical approach.
• A recognised health and safety qualification e.g. IOSH
• Strong people leader with the ability to involve and engage others.
• Able to demonstrate proficiency in the use of CAFM systems.
• A full driving licence and a willingness to travel are essential to the post.

Who we’re looking for

People are at the heart of everything we do and achieve at Robertson. To fit right into the team you’ll aim for excellence and have positive determination, working collaboratively towards our shared goals; create clarity around complex or technical issues, confident in your decisions and quick to adjust to unexpected challenges; and help us make progress towards the best, most sustainable future, for ourselves and our communities.

Working the Robertson Way

Joining us isn’t just about seeing things our way. It’s also about working the Robertson Way too, by bringing our 5 guiding principles to life. Here’s what that means…

We listen

Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard.

We are professional

Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver.

We take responsibility

Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters.

We are determined to succeed

Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit.

We are one team

We work as one - in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson.

What’s in it for you?

In addition to the competitive salary, we offer a wide range of rewards and benefits including:

• Private medical cover - self and partner
• 33 days annual leave (pro rata for part time positions)
• Life assurance
• Cycle to Work scheme
• Rewards platform for discounts with retailers, supermarkets, restaurants and more

Diversity & Inclusion

When it comes to diversity and inclusion, we see things differently at Robertson. We’re a company with strong family values and are committed to building a workforce which reflects the diversity of the customers and communities we serve. That’s why we’re working to create a truly inclusive workplace where everyone can feel welcome, included, and where we can all be our authentic selves.