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IMI plc
We are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems, partnering with our customers to solve the demands of today and prepare for the challenges of tomorrow. We embrace innovation and care about outcomes that are good for business, everyday life and making a better wo
Job Description You have experience in Customer Service, ideally in the Medical Device or High Tech business and you are looking for a new challenge in an innovative company?
Our UK Team is looking for a Customer Service Representative to support our growing business.
In your role as Customer Service Representative, you will provide outstan
This Customer Services role will suit someone who is keen to learn and wants to work full time in the office of a large multi national business in Richmond.
Client Details
The client is a large and well known international business based in Richmond Upon Thames.
Description
The key responsibilities will include but not be limited to-
Providing day
Job Source: Page Personnel Secretarial & Business Support
Customer Service Representative
One of the UK’s largest providers of car and van leasing is looking for a Customer Services Representative to join their award-winning team.
As a Customer Service Representative, you'll be at the forefront of ensuring customer satisfaction and driving their commitment to excellence.
Responsibilities include proactive
Job Source: Get Staffed Online Recruitment Limited
Are you looking for a short-term opportunity to gain valuable experience in customer service? Do you enjoy interacting with people and solving their problems? If so, you might be the perfect fit for our temporary customer service representative position!
As a temporary customer service representative, you will be responsible for handling inbound an
Vacancy: Customer Service Representative
Salary: £500-£1400/month
Location: Anywhere in the UK
We are currently recruiting on behalf of this FTSE 250 British Utilities Company. We are looking for people who are happy to work from home or who would like to earn an additional income in conjuction with their current role.
T he responsibilities for
Job Source: Orca Recruitment & Training Services Ltd
Are you an outgoing and friendly individual with experience working in the customer service industry? Are you seeking a role with excellent developmental and growth opportunities? Then this could be the ideal position for you.
My client collaborates with world-leading advisors and employers to provide workplace pension schemes to over 9,000 organi
Job DescriptionCustomer Service AdvisorSalford Quays (Hybrid)£24,500 + Excellent benefits packageA global, industry leading business is recruiting for an Customer Service Advisor.The role is working for a progressive & forward-thinking organisation who can offer an outstanding long-term career opportunity.This hybrid role combines home working with
Job Source: Nobul Resourcing Solutions
Customer Service Representative
Crowborough
Job DescriptionServomex, the global leader in gas analysis and part of the FTSE 250 Spectris Group, is recruiting for a Customer Service Representative to join our Hummingbird business unit. Our Hummingbird sensors power devices across the global industrial and medical markets, from critical care ventilators and anaesthesia delivery systems to process gas analysis and continuous emissions monitoring.As part of our dedicated Hummingbird team, the successful candidate will have global responsibility for all sales administration activities supporting the account management team to maximise Hummingbird’s on-time delivery and customer satisfaction performance.About the Opportunity:Key responsibilities and accountabilities: To schedule order entry into the SAP MRP system, ensuring compliance to customer request date, accuracy of order information and timely completion ensuring all parties are informed directly as required.To maintain Hummingbird customer master data in SAP and ensure all Hummingbird transactions comply with Servomex export compliance procedures / requirements.Own and maintain the relevant Hummingbird commercial processes within the Servomex Quality Management System. To complete the daily material stock management, picking and customer order fulfilment activities ensuring material availability to the packing department is aligned with the customer required. Management of off-site and customer strategic stock requirements to optimise delivery performance.Liaise with global 3rd party freight forwarders to maximise Hummingbird on-time delivery performance. Manage the administration of the Hummingbird CFS process - material management, record keeping in SFDC & SAP, final material disposition, credit, and closure to the customer’s satisfaction.To collate and report essential Hummingbird daily data performance indicators. These will include on-time delivery performance, key returned product investigation metrics, collation of root cause data and where required lead process improvement projects.To keep OEM customers informed of order status and proactively issue formal notifications regarding any delays. To liaise closely with manufacturing in preparing the monthly and quarterly Hummingbird invoicing forecast from the SAP order book and to attend formal Hummingbird management forecasting meetings. To administer the Hummingbird legal documentation process, ensuring documents in progress are expedited and final documents are appropriately archived. Management of the ongoing day-to-day regional customer credit vs receivables statusTo deal with orders and customer communications in an efficient and timely manner, including the logging, distribution, filing and archiving of incoming/outgoing correspondence.To ensure adherence to the consolidated product price book and assist the global account management team with project quotations. About Your Talent:Essential Skills and Experience:Proven experience in Customer Service in a technical sales environment of an international nature.Competence in MS Office suite, Outlook and Excel.Experienced in using a CRM (SFDC advantageous) and SAP.Organised self-starter with good organisational skills.Ability to work on own initiative, but within a larger team structure.Good time management skills with experience of working to tight deadlines.Excellent communication and customer facing skills – ability to build good business relationships.Location: Crowborough, East Sussex, UKJob Type: Permanent, Monday – Friday (flexible start & finish times)Benefits:Discretionary Company Bonus Opportunities for growth & development through our structured Talent Management SystemAnnual Performance Review25 days’ annual leave + Bank Holidays + Company Shutdown Day + Volunteering Day Personal Pension Plan (up to 10.5% employer contribution)Life Assurance (4 x Salary)Enhanced Family Friendly benefits & payStaff Referral Scheme and Long Service Awards Employee Wellbeing Programme Global Recognition SchemeCycle to Work SchemeFree ParkingAbout Us: Servomex sensor technology brand, ‘Hummingbird Sensing Technology’ are the experts in sensor technology for industrial and medical OEM partners. Our innovative, reliable products are manufactured using cutting-edge techniques, bringing easy integration and superior performance to your devices.Hummingbird Sensing Technology won a Queen’s Award in 2022 for Enterprise for International Trade. This accolade was awarded to Hummingbird as it demonstrated significant growth in international trade, part of this growth was attributed to the ways in which Hummingbird responded to the Covid-19 pandemic in order to meet a surge in demand for its sensors as the global need for medical equipment reached an all-time high.Servomex cares about the health and wellbeing of its employees, developing and maintaining a working environment which promotes and supports both physical and mental wellbeing; encouraging openness, flexibility and a healthy work-life balance. We are also committed to creating a culture of diversity, inclusion and equal opportunities, where every applicant is assessed fairly for employment based solely on merit, where every employee has the opportunity to fulfil their potential and where fairness, inclusion and equal opportunities exist throughout employment.REF: MC-UKTC-433R