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FTH Hire Group
Farnham, Surrey
FTH Hire Group is one of the largest and fastest growing independent plant and tool hire companies in the UK, with ten depots across the South of England and Scotland. As a result of our ambitious growth plans, we are looking to add additional high calibre people to our growing business. The Hire Controller role provides a fantastic opportunity to
Job Source: FTH Hire GroupTRI Consulting Ltd
Alton
Specialist Medical equipment supplier requires an experienced Customer Service Advisor to act as first point of contact for all customer enquiries relating to products and services. Responsibilities: Build sustainable relationships and trust with customer accounts through open and interactive communication. Answering all customer enquiries that
Job Source: TRI Consulting LtdOff to Work
Addlestone
Customer Experience Advisor Monday to Friday - some remote work £27,457 per annum with great benefits Customer Experience Advisor Monday to Friday Surrey£27,457 per annum with great benefits A great opportunity has arisen for a Customer Experience Advisor to work within within a Procurement & Supply Chain Business which is part of a internationa
Job Source: Off to WorkPertemps SSDC - DDT
West Byfleet
Job description Customer Service Advisor Pertemps Managed Solutions has been engaged by a market leading self-storage business to find the latest addition to their Byfleet team.?For this role we need a candidate who can be flexible with regards to working hours, you will need to work some weekends. Responsibilities: This is a role that combines 3
Job Source: Pertemps SSDC - DDTReed
Slough
A fantastic opportunity has arisen for a Customer Service Advisor looking to work in a fast-paced role within a well-established company! My client is looking for someone who has telephone customer service experience from a call centre environment (this can include working from home in a call centre environment). Full time, Permanent Start date – M
Job Source: ReedRedmore Recruitment limited
Woking
Our client is looking to recruit Customer Service Representatives who will serve as the first point of contact for all their customers who are seeking to obtain advice and provide information about services or products. The ideal candidate will be able to demonstrate understanding, professionalism, compassion & accuracy on every call providing a f
Job Source: Redmore Recruitment limitedReed
Redhill
We are looking for a Customer Service Advisor to work in a fast paced Customer Services department, where you will manage customers orders and queries, via the phone, e-mail and QMS. Ensuring issues are resolved efficiently and satisfactorily. Coordinate directly with suppliers, build and develop relationships to aid customer orders and logistic
Job Source: ReedFaith Recruitment
Woking
Our client who is the UK market leader in their industry are looking to recruit a Customer Service Advisor on a temp to perm basis. In this role you would be supporting both new and existing customers with queries and provide ongoing support, this role requires someone with a positive attitude and a passion for providing an excellent service to al
Job Source: Faith RecruitmentGuildford
Customer Service Advisor
Working for a global leader within the heating industry you will be working in a team communicating with customers and engineers via phone and e-mail to provide an outstanding customer service experience.
The hours are 08.00 - 16.30 with 30 mins for lunch. This is an on-going temporary booking with the view of turning permanent so you must be available to start immediately.
Our client offers when taken on permanently:
Onsite parking
Pension
Private Health Insurance (after a continuous 2 years’ service with the company)
Annual leave 22 days, rising to additional year after 2 years’ service
Your key duties will include:
Handle all incoming enquiries and/or complaints by phone and email and deal with them quickly and efficiently
Register equipment for warranty and arrange warranty documentation to be sent to customers by post or email
Manage process of raising jobs with Service Agents. This includes raising the job, ensuring relevant documents are received after the job, arrange payment with Accounts Department and replenish parts after each job
Raise Pro Forma Invoices for parts, manage payment and raise invoices for customers once payment has been made
Arrange for parts to be dispatched from warehouse
Arrange for product brochures and service manuals to be sent to engineers
Manage stock levels of all parts and ordering more stock from Head Office
Provide customers with product and service information
Skills/ Experience
Previous customer service experience ideally within a B2C environment
Expereince booking or scheduling engineers would be beneficial.
Able to work in a fast paced environment
Experience working with Microsoft Office Excel and other MS Programmes
Strong communication and listening skills
Ability to Make Decisions Quickly and Efficiently
High attention to detail.
Thank you for taking the time to apply to OPR Resourcing Specialists. If your application is successful you will be contacted within 7 days. We apologise but due to the high volume of applications we receive we are unable to provide feedback on individual CV's.
Please note that by applying for the above job it will be understood that you accept our Terms of Business and Privacy Policy which can be found on our website on the page "Find A Job".
Email Alert for Customer Service Advisor jobs in Guildford
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